Parts Advisor

3 days ago

Wymondham, United Kingdom Watling JCB Full time

**Location** Wymondham, Norfolk
- **Salary** Competitive
- **Contract** Permanent
- **Department** Watling JCB
- **Division** Parts

**Job and Person Specification**

**Post**:
Parts Advisor (Retail Counter, Service Counter and Telephone Sales)

**Location**:
Wymondham Depot

**Responsible to**:
Reporting to Parts Supervisor and Depot Manager

**Main Purpose of the Role**:
The main purpose of this role is offer assistance in all sectors of the Parts and Service departments, including the Workshop.

To assist with customer enquiries/orders and make associated sales in order to meet customer targets and expectations. To promote and sell the JCB Parts to new and existing customers.

This is a customer facing role, which requires you to build strong customer relationships within the Parts sales sector of the business. You will on occasion need to present a Parts solution to the customer and frequently liaise with JCB, the Manufacturer.

**Duties**:

- Build strong and positive relationships with customers
- Present a professional image and portray a polite and courteous manner at all times
- Take parts orders and sell in order to meet Company targets and support all campaigns (including JCB initiatives)
- Answer all in-coming calls and respond to messages promptly
- Maintain correct off the shelf availability and distribute parts accordingly
- Receive and check in deliveries on our computer system promptly and efficiently
- Attend service counter area and take orders/enquiries from Service Engineers
- Ship parts using FedEx to remote Engineers via By Box
- Ensure Parts for service jobs are picked and ready for the Engineers
- Ensure return to stock for parts not required
- Parts returns to be sent back to JCB with appropriate paperwork, when necessary
- Operate fork lift in a safe and responsible manner

**Criteria**:

- Automotive, truck or car experience, or dealership background is desirable
- Proven record of making calls resulting in sales is desirable
- Knowledge of ADP and TBS desirable (training will be given)
- Clean driving licence and good driving record
- Fork lift truck driving licence is desirable (training will be provided)
- Teamwork, ability to work confidently within a group and on own initiative
- Time Management, ability to manage time effectively, prioritising tasks and working to deadlines, whilst being quality focused to ensure the right parts are sourced
- Drive and determination to get things done, make things happen and continually looking for better ways of doing things
- Availability to work Saturday morning Rota as overtime (usually 2 in 5 Saturday mornings)
- Proof of right to work in the UK

**Benefits**:

- Auto-enrolment pension scheme
- 22 days paid holiday + bank holidays + 1 day for every 5 years completed service
- Company sick pay scheme
- Company uniform
- Free staff parking
- Rest area at depot
- JCB manufacturer online training programmes for all roles, career paths for progression
- Additional training programmes for employee career advancement
- JCB Manufacturer History Museum and Machine Production Line tour, including VIP lunch - Covid dependant
- Life assurance policy (4 x basic salary)
- Private medical health (contributory)
- Chiropractor private medical treatment scheme/ occupational health
- Employee assistance programme
- Employee discounts on JCB merchandise
- O2 Employee Benefits

  • Trainee Parts Advisor

    3 weeks ago

    wymondham, United Kingdom Todd Hayes Ltd Full time

    Trainee Parts Advisor Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team. This is a full-time, permanent role, based in Wymondham. Main Purpose of the Role: You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer. ...

  • Trainee Parts Advisor

    1 month ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Trainee Parts Advisor Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team. This is a full-time, permanent role, based in Wymondham. Main Purpose of the Role: You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer. ...

  • Trainee Parts Advisor

    5 days ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Trainee Parts AdvisorOur client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team.This is a full-time, permanent role, based in Wymondham.Main Purpose of the Role:You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer.Knowledge,...

  • Trainee Parts Advisor

    1 month ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Trainee Parts AdvisorOur client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team.This is a full-time, permanent role, based in Wymondham.Main Purpose of the Role:You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer.Knowledge,...

  • Trainee Parts Advisor

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Job Description Trainee Parts Advisor Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team. This is a full-time, permanent role, based in Wymondham. Main Purpose of the Role: You will on occasion need to present a Parts solution to the customer and frequently liaise with the...

  • Trainee Parts Advisor

    2 weeks ago

    wymondham, United Kingdom Todd Hayes Ltd Full time

    Job Description Trainee Parts Advisor Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team. This is a full-time, permanent role, based in Wymondham. Main Purpose of the Role: You will on occasion need to present a Parts solution to the customer and frequently liaise with the...

  • Trainee Parts Advisor

    1 week ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    **Trainee Parts Advisor** Our client a global, leading construction and industrial franchise based in Wymondham are actively seeking a Trainee Parts Advisor to join their team on a full-time permanent basis in the Parts division. You will be working 40 hours working week, Monday - Friday 8.00 - 5.30 and 1 Saturday in every 4 as over time. The main purpose...

  • Parts Advisor Trainee

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Trainee Parts AdvisorWe are seeking a Trainee Parts Advisor to join Todd Hayes Ltd, a global construction and industrial franchise.This is a full-time, permanent role based in the Wymondham area. Main Purpose of the Role:The successful candidate will present parts solutions to customers and frequently collaborate with manufacturers.Job Requirements:The ideal...

  • Parts Advisor

    1 week ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    **Parts Advisor** Our client a global, leading construction and industrial franchise based in Wymondham are actively seeking a Parts Advisor to join their team on a full-time permanent basis in the Parts division. You will be working 42.5 hours working week, Monday - Friday 07.30 - 17.00 hours, paying a salary of £25,487 - £30,000 per annum The main...

  • Parts Advisor Trainee

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Parts Advisor TraineeWe are seeking a motivated Trainee Parts Advisor to join our team at Todd Hayes Ltd, a global construction and industrial franchise based in Wymondham.This is a full-time, permanent role with an estimated salary of £25,000 - £30,000 per annum, depending on experience.Main Responsibilities:Presentation of parts solutions to...

  • Parts Sales Advisor

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Role OverviewTodd Hayes Ltd is seeking an experienced Trainee Parts Advisor to join their team in Wymondham. As a key member of the team, you will play a crucial role in promoting and selling parts to new and existing customers.

  • Parts Advisor

    5 days ago

    Wymondham, United Kingdom Serve Talent Full time

    Serve Talent have teamed up with a world-class machinery company that specialise in selling to the Industrial and Construction industries. A rare opportunity to join the Parts department has arisen, you will be building strong customer relationships with both new and existing customers, promoting and delivering parts to meet targets. This is a fantastic...

  • Sales and Parts Advisor

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Job Title: Sales and Parts AdvisorAbout Us: As a leading construction and industrial franchise, we are committed to delivering exceptional services to our customers. Our team is dedicated to providing top-notch solutions that meet the needs of our clients.Salary: £25,000 - £30,000 per annum, depending on experience.Job Description: We are seeking a highly...

  • Parts Advisor Trainee

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Company OverviewTodd Hayes Ltd is a leading construction and industrial franchise, providing high-quality services to its customers.We are seeking a Parts Advisor Trainee to join our team and contribute to our success.

  • Parts Advisor

    5 days ago

    Wymondham, United Kingdom RSD Recruitment Full time

    **Parts Advisor** **Wymondham** **£24,000 (Average OTE £28,000/£29,000 but uncapped, Overtime at 1.5x)** **Full time** **Main Purpose of the Role**: The main purpose of this role is offer assistance in all sectors of the Parts and Service departments, including the Workshop. To assist with customer enquiries/orders and make associated sales in order...

  • Parts Advisor

    7 months ago

    Wymondham, United Kingdom Recra Consulting Full time

    **_Recra are working in partnership_** with a well known British manufacturer of equipment for construction, agriculture, waste handling, and demolition. We are looking for a Parts Advisor to join their team on a full time, permanent basis. The main purpose of this role is offer assistance in all sectors of the Parts and Service departments, including the...

  • Wymondham Parts Advisor Trainee

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Job Role Summary:Todd Hayes Ltd invites applications for the position of Trainee Parts Advisor in Wymondham. As a key member of our team, you will be responsible for presenting parts solutions to customers and liaising with manufacturers regularly.Essential Skills and Qualifications:• A strong background in parts is required for this position• Excellent...

  • Trainee Parts Advisor

    2 weeks ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Todd Hayes Ltd is a leading construction and industrial franchise seeking a Trainee Parts Advisor to join their team in Wymondham. As a full-time, permanent role, this position offers a unique opportunity for career advancement and personal growth.The successful candidate will have a proven track record of making sales calls, with knowledge of automotive,...

  • Parts Advisor Trainee Role

    4 days ago

    Wymondham, United Kingdom Todd Hayes Ltd Full time

    Job Overview:Todd Hayes Ltd is a leading construction and industrial franchise seeking a skilled Parts Advisor Trainee to join its team. This is a full-time, permanent role based in Wymondham. The successful candidate will have the opportunity to develop their skills and knowledge in a dynamic and supportive environment.Key Responsibilities:Build strong...

  • Parts Advisor or Trainee

    1 month ago

    Wymondham, Norfolk, United Kingdom Todd Hayes Ltd Full time

    Job Description Trainee Parts Advisor Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team. This is a full-time, permanent role, based in Wymondham.