Customer Service Agent
2 weeks ago
**Customer Service advisor**
**Duration: 6 months**
**Working hours/shift pattern: 8 - 5**
**Work Address: Dudley**DY5 1XF
**WFH/Hybrid/Office based: Hybrid**
As a **Customer Services Advisor,** you will find a variety of different tasks to complete daily. These will include, but are not limited to:
- Taking inbound calls from customers calling to raise repair jobs, rebooking appointments and dealing with general customers query's
- Making outbound calls when required
- Collaborating and liaising with the administration teams to ensure jobs are booked correctly
- Raising and dealing professionally to any complaints when necessary
- Booking appointments and scheduling work to engineers to maximise daily productivity. Ensuring that all internal work systems are updated accurately and in a timely manner
- Ensure appropriate charges are applied to work orders highlighting chargeable opportunities.
To be successful in this role you will have good team-working skills, with the ability to respond professionally to customer and client enquiries. We are seeking someone with excellent interpersonal, oral and written communication skills, who is self-motivatedwith a problem-solving approach.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
-
IT Service Desk Agent
1 day ago
Dudley, United Kingdom Rentokil Initial Full timeActs as the routine contact point, receiving and handling requests for support. Responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution. Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate. Escalates issues to senior team members. To deliver...
-
Customer Service Advisor
2 days ago
Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Advisor, Part-time, Dudley based, £10-£11 per hour, Office based, enhanced DBS **Your new company** Hays Business Support are recruiting on behalf of a public service organisation. They are looking for an experienced Customer Service Advisor to join them on a part-time, temporary basis. This role is based in Dudley. **Your new role**This...
-
Customer Service Manager
Found in: Talent UK 2A C2 - 4 days ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...
-
Customer Service Manager
Found in: Appcast UK C C2 - 5 days ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...
-
Customer Service Manager
Found in: Appcast UK C2 - 5 days ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...
-
Customer Service Manager
Found in: Whatjobs ES C2 - 5 days ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position...
-
Customer Service Manager
Found in: Appcast Linkedin GBL C2 - 5 days ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...
-
Customer Services Assistant
5 days ago
Dudley, United Kingdom Central England Co-operative Full timeLocation- DUDLEY - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- OVERFIELD ROAD - 100715 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...
-
Lettings Negotiator
5 hours ago
Dudley, United Kingdom Connells Full timeWe’re looking for a highly motivated **Estate Agent**to join as a **Lettings Negotiator**to complement our fantastic residential Lettings team in Dudley. **What's in it for you as ourEstate Agent / Lettings Negotiator?**: - Industry leading **training and development**: - Full **support**and training to **become ARLA - NFOPP qualified**: - Demonstrable...
-
Customer Service Advisor Yard
2 days ago
Dudley, United Kingdom Jewsons Full time**The Role** Customer Service Advisor - Distribution You'll be working for Jewson in Dudley as a Yard Operative. Jewson is part of STARK in the UK and we pride ourselves on doing everything we can to understand our customers' needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our customers' success and...
-
Customer Service Advisor Yard
5 hours ago
Dudley, United Kingdom Jewsons Full time**Do you enjoy delivering a first-class customer service experience?** **Do you like hands-on jobs?** **Do you want to build a long-term career with a top employer who can support your desire to learn and progress?** An exciting opportunity has arisen to join our friendly team here **in Jewson Dudley **as a **Yard Assistant. **This role offers a great...
-
Lettings Manager
5 hours ago
Dudley, United Kingdom Connells Full timeWe’re looking for a highly motivated **Lettings Manager**to complement our fantastic residential Lettings team in **Dudley.** This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to your first lettings management role.This is a branch that can give you the platform to **excel**as...
-
Sales Administrator
6 days ago
Dudley, United Kingdom Pertemps Network Group Full time**Job Description**: We are recruiting a Sales Administrator to work for a manufacturing company based in Brierley Hill. The company we are recruiting for are part of a global company. The salary is from £25,000 - £27,000 depending on experience. The main duties of the role will be: - Customer sales calls for accessories / consumable items- Enter incoming...
-
Customer Consultant
Found in: Talent UK C2 - 1 week ago
Dudley, United Kingdom The Body Shop Full timeYour role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.More about the roleWith over 2,000 exciting...
-
Customer Service Manager
Found in: Jooble UK C2 - 3 days ago
Dudley, West Midlands, United Kingdom nGeneration Limited Full timeCompany Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position...
-
Customer Service Manager
3 days ago
Dudley, West Midlands, United Kingdom nGeneration Limited Full timeCompany Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position...
-
Customer Liaison Officer
2 days ago
Dudley, United Kingdom Capital SFLU Group Full time**The Company**: **Capital SFLU Group** are a rapidly growing, diverse business specialising in 3 main sectors, **Utilities, Logistics and Shopfitting.** Due to business growth, an exciting opportunity has arisen in our Utilities sector for a full-time **Customer Liaison Officer** to work on the field on our upcoming Gas projects. **The Role**: You will be...
-
Customer Relations Manager
Found in: Appcast UK C2 - 1 day ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...
-
Customer Relations Manager
Found in: Talent UK 2A C2 - 2 days ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...
-
Customer Relations Manager
Found in: Appcast Linkedin GBL C2 - 2 days ago
Dudley, United Kingdom nGeneration Limited Full timeCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...