Disability Officer

7 months ago


Remote, United Kingdom Kaplan International Full time

**Disability Officer**

**Reference number**: JR239228

**Location**:Remote

**Working pattern**: Full Time, 37.5 hours per week

**Contract Type**:Permanent

**Number of roles**:1

**Salary**: £27,000 per annum

We are looking for a Disability Officer to join our team.

You will work alongside our Student Support and Study Skills teams and will provide comprehensive advice, guidance and support to disabled students throughout their academic journey in support of their progression, retention and success.

You will ensure service excellence is maintained across an expanding portfolio of programmes and a growing student population through effective liaison and collaboration with a wide range of internal staff and external agencies and organisations, and the identification of appropriate and enhanced support for disabled students that meets our legal obligations and is in line with equality legislation.

This is an excellent opportunity for a Disability Officer, who is looking to expand their skills and build their career with an industry leader.

**What you’ll bring to the role**
- An undergraduate degree or equivalent qualification.
- Previous experience of regularly supporting disabled people or students in a frontline service setting with a passion for providing exceptional customer service, care and empathy.
- An understanding and appreciation of how a student’s disability can adversely affect their ability to study online.
- Knowledge of the Equality Act (2010) and in particular, protected characteristics and reasonable adjustments as outlined within the Act.
- In-depth knowledge of additional funding streams available to disabled students.
- Knowledge to act as a main point of referral for disability related queries, policies and procedures.
- Excellent communication skills with the ability to explain complex information and concepts, including to those for whom English is a second language.
- Ability to work independently using initiative to prioritise and progress own workload, meeting deadlines and implementing improvements within own area of work.
- Ability to maintain high standards of confidentiality and discretion.
- Excellent IT skills, particularly in Microsoft Office, with a desire to embrace new technology.

**What we do**

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.

**What we offer**

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

**How to apply**

**Working Arrangements**

This will be a remote working role, consisting primarily of working remotely from your home address. From time to time there may be a requirement to travel to fulfil the performance of your duties and meet the requirements of the role - travel costs will be reimbursed in line with our expenses policy. More information about our working arrangements will be discussed at the interview stage. Any IT equipment required to fulfil the role will be provided.

**Additional Application Information**

A sponsorship licence is a legal requirement for employers seeking to hire individuals from outside the UK or those who require a work visa to work in the country. Unfortunately, Kaplan Open Learning do not possess this licence at this time.

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments


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