Occupational Health Administrator

3 weeks ago


Boston, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Occupational Health provides a confidential impartial advisory service to employers and their workers to make sure that health is not adversely affected by work. We support employees to manage their health at work and we liaise with employers to help them to manage staff who develop health problems.

The Post holder will provide comprehensive administration and clerical support to the Occupational Health & Wellbeing Service adhering to the OH processes and procedures.

To provide a comprehensive administrative service to the Occupational Health & Wellbeing Service.

To assist with the answering of phone calls directed to the department and to ensure calls are forwarded to the correct member of staff also ensuring that all calls are dealt with in a sensitive and effective manner whilst maintaining confidentiality.

To provide reception cover, being the first point of contact dealing with face-to-face conversations, booking clients into clinic, rebooking appointments, providing information and advice.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

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