People Operations Generalist

6 months ago

London, United Kingdom PrimaryBid Full time

**The company**

At PrimaryBid, we're shaping innovative experiences to re-imagine the world of capital markets by democratising public access and connecting companies with their communities. We are committed to creating market-leading ways to simplify and demystify public investing, to help businesses grow, and to change the global narrative of retail inclusion in capital markets.

**The role**

We're passionate about creating the best employee experience, whether it's before an employee joins us or once they arrive, and one that reflects our virtues and makes a lasting first impression. PrimaryBid employees are your customers and this role is all about creating a first class experience for them.

This is a true generalist role for someone who is comfortable taking the initiative and getting stuck in. You must have an impeccable attention to detail and have worked within a fast paced start-up environment where you can juggle and quickly execute on multiple tasks across people operations & experience to a high standard.

**Key responsibilities**

**Operations**
- Constantly review, **improve and automate people processes**.
- Own the execution of our people initiatives e.g. goal setting, engagement surveys, and performance management.
- Ensure **accuracy of our people system data**, providing regular reports and insights.
- Ensuring up to date documentation for all policies, procedures and training guides.
- Go-to for people queries and inbox.
- Confidently manage and **execute payroll** & benefits.

**Employee Experience**
- Responsible for designing, managing and executing critical aspects of our employee experience.
- Own and streamline **onboarding/re-onboarding/offboarding**: ensuring managers/department leads are fully equipped and engaged to deliver a positive experience.
- Coordinate and track **L&D efforts**: ensuring employees are up-to-date with training, learning tools are fit for purpose and there's a clear return on investment.
- Maximise **employee engagement **through regular feedback from the business and in partnership with the team.

**Support people projects**
- Actively involved in the **design of our EVP**, including the launch and embed of our virtues.
- **Own and support various projects** within our People roadmap, from inception to completion, ensuring they are delivered on time and in line with our virtues.

**Requirements / Experience**
- CIPD Level 5 or equivalent experience.
- Solid experience in a full-cycle people role, crafting excellent employee journeys that are motivating and impactful.
- You have supported, coordinated and executed on payroll for global firms, confident working with payroll tools and providers.
- Experience supporting design and implementation of various people programmes e.g. L&D, benefits review, performance management.
- Possess a strong understanding of HR processes. You enjoy keeping up to date on HR best practice & employment law change.
- Take ownership of projects from scope to execution. Can comfortably define project scope, objectives, timeline, and plans.
- Demonstrate a passion for working with people, mentoring junior team members and engaging with stakeholders.
- Approach work creatively, seek innovative solutions and embrace learning.
- Possess strong attention to detail, data skills for analysing and presenting insights.

**Interview Process**
- Initial chat with Talent Partner (Hangout)
- 1st stage - interview with People Operations Manager
- 2nd stage - case study
- 3rd stage - interview with People Operations Manager and Lead People Partner
- Final interview - CPeO
- Offer
- Join

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