Customer Service Assistant

2 months ago


Craven Arms, United Kingdom Cawood Scientific Full time

Sci-Tech, part of Cawood Scientific, delivers quality microbiological testing services to the veterinary diagnostic sector and associated businesses throughout the livestock sector. Our UKAS accredited services, performed by our highly skilled teams, cover all aspects of poultry production, including bird production, routine hatchery, and hygiene monitoring. We work closely with vets and farmers to develop new analytical solutions to meet market changes and according to individual requirements, ensuring services are confidential, accurate, and timely. With no minimum charge and full traceability, our analysis services for vets and farmers are second to none.

Sci-Tech have the opportunity for a Customer Services Assistant to join their team on a full-time, fixed-term 12-month basis, based in Craven Arms.

**Responsibilities**:

- To deal with the management and direction of enquiries from both existing and potential customers.
- To be responsible for consumable requests from customers, to be sent out the same day when required

To be responsible for ensuring sufficient stock levels are maintained in the consumable shed and to keep these areas clean and organised.

To be responsible for the correct filling of the lab paperwork

To ensure all orders are placed with suppliers in a timely manner.

To ensure maintained communication with accounts in order to allow for timely invoicing and reporting of results for pre-pay clients.

To assist with the completion of APHA submission forms, the sending of positive isolates, and maintaining the corresponding records.

Skills, Experience and Qualifications:

- Must be able to work effectively and collaborate within own team and other sections.
- Must take initiative and have the ability to conduct hands-on work.
- Strong communication skills
- High level of attention to detail
- Must possess the ability to handle multiple tasks with high attention to detail.
- Highly organised and excellent time management skills.
- Excellent team player with the ability to work alone.
- Ability to display efficiency when working with high-volume turnover of work in a busy environment

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £19,695.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Craven Arms: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Craven Arms, United Kingdom Datamars Ltd - KiwiKit Full time

    **Customer Service Assistant** Datamars/Kiwikit is a retail company supplying agricultural goods to customers around the world. This post offers a full-time role, working Monday to Friday 9am to 5pm. It is based in our office in Craven Arms, Shropshire. **MAIN RESPONSIBILITIES**: - Answering incoming calls from customers - take sales orders/deal with...


  • Craven Arms, United Kingdom Cawood Scientific Full time

    Sci-Tech, part of Cawood Scientific, delivers quality microbiological testing services to the veterinary diagnostic sector and associated businesses throughout the livestock sector. Our UKAS accredited services, performed by our highly skilled teams, cover all aspects of poultry production, including bird production, routine hatchery, and hygiene monitoring....


  • Craven Arms, United Kingdom High Profile Resourcing Ltd Full time

    Customer Service Administrator – Leading International Company 12 months FTC Location: Craven Arms, Shropshire Salary: £22,000 + benefits Our client is the UK’s leading independent scientific group, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to significant business growth, we...


  • Craven Arms, United Kingdom Connexus Full time

    The customer Services Team is at the heart of the business and takes pride in supporting our customers and communities. We are looking to recruit a Customer Services Advisor (Housing & Other) including some reception duties. As our Customer Services Advisor you will: - have a flair and passion for delivering excellent customer service, with previous...


  • Craven Arms, United Kingdom Connexus Full time

    An opportunity has arisen for an experienced Customer Service professional to join our team as a Customer Service Advisor on a 12 month maternity cover. As part of this role, you will be the first point of contact for our customers providing advice and processing requests for our services. As our Customer Services Advisor you will: - Have a flair and...


  • Craven Arms, United Kingdom Connexus Full time

    We have a great opportunity for 2 Customer Service Advisors to join our Repairs and Maintenance team on a fixed term contract for 8 months. As a Customer Services Advisor you will: - Have a flair and passion for delivering excellent customer service, with previous demonstrable experience - Have excellent problem-solving skills and can think on your feet,...


  • Craven Arms, United Kingdom Connexus Full time

    The vacancy We are looking for an exceptional candidate to work at a senior level to support & develop our dynamic Customer Services team to promote, develop and continuously drive improvements to our service delivery. You’ll be responsible for: Providing direct support and guidance to the Customer Service Advisors to enable delivery of a comprehensive...


  • Craven Arms, United Kingdom Connexus Full time

    The vacancy We are looking for an exceptional candidate to work at a senior level to support & develop our dynamic Customer Services team to promote, develop and continuously drive improvements to our service delivery. You’ll be responsible for: Providing direct support and guidance to the Customer Service Advisors to enable delivery of a comprehensive...


  • Craven Arms, United Kingdom HPR Talent Full time

    **Customer Service Administrator - Leading International Company** **12 months FTC** **Location: Craven Arms, Shropshire** **Salary: £22,000 + benefits** This is a great opportunity for someone who wants to flourish in a fast-paced environment, someone with strong administration and customer service experience, and a willingness to work in a team-based...


  • Craven Arms, United Kingdom Igloo Vision Full time

    At Igloo Vision, we create shared immersive spaces that anyone can use. Our clients use them to work faster and smarter. And we’re now looking to recruit a Marketing Executive to the team, at a time when the company is ramping up its global growth. It’s about working as part of an energetic and enthusiastic global marketing team - helping us to hone the...


  • Craven Arms, United Kingdom Connexus Full time

    An exciting opportunity has arisen for a 12-month fixed term position within the Financial Services Team. We are looking for someone who has experience in: - Financial procedures which include creditors, debtors and payroll. - Microsoft Excel, Word and Teams. - Lone working and working as part of a large team. - Handling confidential information. - Ability...


  • Craven Arms, United Kingdom Connexus Full time

    An exciting opportunity has arisen for a 12-month fixed term position within the Financial Services Team.We are looking for someone who has experience in:Financial procedures which include creditors, debtors and payroll.Microsoft Excel, Word and Teams.Lone working and working as part of a large team.Handling confidential information.Ability to deal with...


  • Craven Arms, United Kingdom High Profile Resourcing Ltd Remote Work Freelance Full time

    Administrative Assistant - Leading International Company12 months Fixed Term Contract - Start ASAPLocation: Craven Arms, ShropshireSalary: £22,000 + benefits Our client is the UK’s leading independent scientific group, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to significant...


  • Craven Arms, United Kingdom Rubix Full time

    Role DetailsRole: Mobile Service TechnicianReporting to: Branch ManagerFunction: Acquisitions - Engineering - CompCareJob Purpose / SummaryWith a turnover of €3 billion in 2022, RUBIX is the largest supplier of industrial maintenance & distribution network in Europe. Present in 23 countries with more than 8000 employees.CompCare part of the Rubix Group,...


  • Craven Arms, United Kingdom Cawood Scientific Full time

    Sci-Tech, part of Cawood Scientific, delivers quality microbiological and serological testing services to the veterinary diagnostic sector and associated businesses throughout the livestock sector. Our UKAS accredited services, performed by our highly skilled teams, cover all aspects of poultry, porcine and gamebird production, including bird production,...


  • Craven Arms, Shropshire, United Kingdom High Profile Resourcing Ltd Full time

    Customer Service Administrator - Leading International Company 12 months FTC Location: Craven Arms, Shropshire Salary: £22,000 + benefits Our client is the UK's leading independent scientific group, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to significant business growth,...


  • Craven Arms, United Kingdom Cawood Scientific Full time

    Sci-Tech, part of Cawood Scientific, delivers quality microbiological testing services to the veterinary diagnostic sector and associated businesses throughout the livestock sector. Our UKAS accredited services, performed by our highly skilled teams, cover all aspects of poultry production, including bird production, routine hatchery, and hygiene monitoring....


  • Craven Arms, United Kingdom Cawood Scientific Full time

    Sci-Tech, part of Cawood Scientific, delivers quality microbiological testing services to the veterinary diagnostic sector and associated businesses throughout the livestock sector. Our UKAS accredited services, performed by our highly skilled teams, cover all aspects of poultry production, including bird production, routine hatchery, and hygiene monitoring....


  • Craven Arms, United Kingdom Cawood Scientific Full time

    Sci-Tech, part of Cawood Scientific, delivers quality microbiological testing services to the veterinary diagnostic sector and associated businesses throughout the livestock sector. Our UKAS accredited services, performed by our highly skilled teams, cover all aspects of poultry production, including bird production, routine hatchery, and hygiene monitoring....

  • IT Assistant

    3 days ago


    Craven Arms, United Kingdom Britpart Full time

    Full Time: 39.5 Hours: 08.30-17.00 Monday - Thursday & 08.30-16.30 Friday **Salary**: £ competitive We have an opportunity for an IT Assistant to come and join our team on a full-time basis. Main Objective To assist the IT Manager in day-to-day department administration and to ensure functionality of computer equipment, hardware and software in support...