Senior Conference

5 months ago

Edinburgh, United Kingdom Dynamic Earth Full time

**About Us**

Dynamic Earth is the UK’s leading earth science engagement charity, with a mission to empower people with an understanding and empathy for the Earth and its future. We do this by providing compelling engagement at our world-class Science Centre in Edinburgh, as well as through our learning and engagement programmes across Scotland. We recently published a bold new 10-year strategy - From Beginning to Mend - along with a powerful new brand, to help us reach more people and to embed climate change across everything we do.

**Purpose of This Role**

To Assist the Conference & Banqueting Manager in the effective and smooth running of the banqueting team to ensure all events are run to the agreed standards by ensuring appropriate staffing levels, stock and equipment are correct.

Assist in compliance with all current food hygiene, health and safety/COSHH requirements. Ensuring high standards of catering products and customer service are consistently delivered; assist in the delivery of a cost effective and profitable department.

To take a hands-on role with staff training and development ensuring appropriate training records are kept and updated when necessary.

**Duties**
- To ensure all events run smoothly in line with company standards and client requirements detailed on event function sheets.
- Ensure all clients are met on arrival by the corporate supervisor in charge & the function sheets for their event are up to date and correct.
- To ensure the back of house areas are kept clean and tidy and the bars are regularly cleaned.
- Recruiting of events staff to agreed levels to deliver the business.
- Undertaking training of banqueting team & administering associated documentation.
- Assisting with ordering stock & event related items - such as equipment, staff & linen.
- Attend Sales ops meeting and any other relevant meetings when required.
- Assist with the creation of the team’s rota on a weekly basis and ensuring staffing costs are in line with agreed budget.
- Liaising with Security to ensure sign in sheets are in place prior to agency staff entering the building & time sheets are sent to the appropriate agencies.
- Organising setup, running of events, staff briefing, de-rig of events and client feedback forms are completed via the banqueting team.
- Monitoring the liquor stock areas, ensuring the control and cleanliness of these areas ready for stock take each month.
- Developing & maintain communication within the team and all other departments involved in delivering the smooth running of corporate product.
- Assist with food hygiene, health & safety/COSHH procedures relating to the department are maintained and all relevant paperwork is completed and filed accordingly.
- Complying strictly with all legal requirements regarding liquor licensing.
- Ensuring all standards are maintained & improvements are made when appropriate - including event setup, service during events, food displays and equipment used.
- Creating a close working relationship with the team to ensure open productive lines of communications are in place.
- Ensure all banqueting staff are aware of cash handling/credit procedures.
- Ensuring all relevant paperwork is completed after each event - including Duty Manager Report, Consumption Reports, Agency Time Sheets & any handover issues for the Food & Beverage Management team.
- Taking on the role of Day time Duty Manage/Assistant Duty Manager when required.
- Deputising for the Conference & Banqueting Manager in their absence.
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their Head of Department which may be necessary from time to time to ensure the smooth running of the department.

**Qualifications/Experience**
- Minimum 1 years’ experience in a supervisor role
- Must be proactive and be able to hit the ground running.
- Must be an excellent communicator.
- Good time management skills are a must.
- Must have the ability to work unsupervised.
- Computer skills are essential.
- Ability to work effectively under pressure.
- Must have the ability to build and maintain good relationships and rapport with all clients.

**Benefits**
- Complimentary entry to Dynamic Earth.
- Free staff car-parking.
- 25% Discount in the Natural Selection Gift Shop.
- Subsidised meals from the Food Chain Café.
- Staff Canteen (complimentary tea, coffee).
- Staff Excellence Award - High street vouchers.
- Company pension contribution of 5%.
- Confidential advice-line through Health Assured.
- Company workwear issued including dynamic earth polo shirts and fleece.

**Job Types**: Full-time, Permanent

Pay: £13.25 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Sick pay
- Store discount

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift
- Day shift

Work Location: In person

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