Ni/mod Product Line Co-ordinator

6 months ago

Addlestone, United Kingdom Schindler Full time

**Location: Addlestone, England, United Kingdom**
**Job ID**: 73677

**We Elevate... You**:
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.

Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.

**Join us as a**

**NI/MOD Product Line Co-ordinator**:
**Duties & Responsibilities**:

- Support salesperson, in offer/configurations to resolve inconsistencies to provide best solution to the customer
- Support and solving issues on sales tools: lift configurator (ANC), offer letter, layout and etc
- Perform accurate SAP order booking, according to the required process in line with approved drawing and finishes, deliver up-to-date configuration with salesperson
- Support standard (CtO) layout modification via SchindlerDraw software
- Document control - customer portal management
- Support and coordinate salespersons for non-custom escalator and moving walk projects
- Manage and maintain NI sales tools up to date: Market layer, offer letter, layout template, PDT (Plan & design tool)
- Perform as a configuration expert to support sales configuration, support CP testing, and maintain rep. configuration
- Develop and maintain manuals, instruction guide for NI/MOD tools and processes for future reference
- Sales and marketing tool management: Intranet page, brochure, sample (define and order support), sales handbook and PDT
- Train/refresh for new/existing salesperson for configuration tool to develop understanding and knowledge
- Support product update communication in association with product line manager
- Manage enquiries from internal customers via various channel: Crowd Knowledge tool, MS Teams and etc
- Compile and distribute Ad hoc reports as requested
- Any other product line management-related activity that the business deems reasonable
- Pricing management and market analysis coordination (product and market requirements)
- All employees are required to work in accordance with established Company Occupational Health, Safety and Environmental policies, procedures and Schindler Core Values to ensure compliance with current UK legal Requirements and Schindler Group Safety Requirements
- Employees are required to attend all relevant Training Sessions
- Employees are required to carry out all works in accordance with the Company’s Quality Corporate Policy
- Employees will be required to contribute to the Company’s Safety Objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to its Safety Management System
- Proven relevant work experience, graduate calibre preferred
- Able to quickly grasp commercial and process concepts and to appreciate the necessary level of detail required.
- Able to learn quickly about Schindler products, processes, codes & standards and strategy and to implement and adhere to them.
- Excellent mechanical knowledge will be a valuable and important asset, lift industry field experience (lift components and building interface) would be beneficial.
- Willing to challenge current practices in an endeavour to find and propose improvements that benefit the dept., customers and company.
- Enthusiastic, driven and self reliant
- Good general PC skills (SAP/Word/Excel, including use of formulae)
- Skilful communicator with high level of organisational skills
- A strong team player who will work together with others to ensure effective use of resource
- Works well under pressure and to tight deadlines

**Can You Elevate Us?**:
At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

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