Team Leader

2 weeks ago


Chichester, United Kingdom Chichester District Council Full time

Chichester District Council are committed to providing a first-class service to its customers and in recognition of this commitment, we equip and fully train our officers to be true customer champions.

If you
- have a positive “can do” attitude
- enjoy dealing with a variety of people
- are self-motivated
- are target driven
- are resilient
- and a team player

then this role leading our successful recovery team might interest you

Applicants should enjoy working as part of a team and interacting with customers face to face in our reception area and on the phone. You should also be able to communicate sensitively with a wide range of people. The ability to work accurately is essential and you should ideally have previous debt recovery experience of collecting Council Tax or Business Rates.

You will be responsible for leading a team of officers who collect Council Tax and Business Rate arrears, together with Housing Benefit overpayments and other corporate debts. You will also be working closely with other teams within the service such as our ‘Supporting You Team’ to help maximise customer income and so minimise their arrears.

Employee benefits include:

- Excellent defined benefits Pension Scheme
- Minimum 28 days holiday going up to 31 days after 5 years (or before with previous service) plus paid Bank Holidays
- Flexi-time (available for most positions) - potential to build up an extra 12 days leave a year
- Flexible working arrangements including working from home and 9-day fortnight options
- Employee Assistance Programme for staff and their relatives
- Cycle to Work Scheme/Car and Cycle Loan Scheme/discounted city centre parking/ Lease Car Scheme
- Health & Wellbeing initiatives including free health checks and free eye tests plus subsidised leisure centre membership
- Payment of your main professional subscription fee.
- Training and development opportunities - including funding of professional qualification training
- Staff Awards Scheme

**Job Types**: Full-time, Permanent

**Salary**: £33,024.00-£35,745.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- Flexitime
- Gym membership
- Health & wellbeing programme
- Relocation assistance
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Chichester PO19 1TY

Application deadline: 19/02/2024
Reference ID: REVY24N001



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