Student Services Administrator

4 weeks ago


Manchester, United Kingdom dBs Music Full time

Job Advert

**Student Services Administrator**

**About The Role**

dBs Institute’s Student Support Services offers a diverse range of support and services, including: 1-2-1 support such as counselling, academic and additional learning needs support; support with funding; DSA support; study skills and more. The role of student services administrator is to assist in the coordination of the student support services offer by signposting students and supporting the centre’s administration requirements.

**The role includes, but is not limited to**:

- Positively supporting students with accurate information at all times regarding their course and support needs
- Manning the main reception area, answering phones, welcoming visitors and advising students.
- Coordinating student enrolments and course registrations
- Supporting and assisting tutors, Course Leads and Centre Manager in administrative tasks including organising meetings i.e. disciplinary, support, 121 etc.
- Monitoring registers and attendance
- Working to identify students that might be at risk of failing or dropping off the course on HE provision.
- Providing information to students on what funding is available through dBs Institute as well as what benefits and external financial support they may be entitled to.
- Where the college/university cannot support learners, the student support team will signpost to the relevant agencies where necessary.
- Support the Centre Manager with annual and ongoing timetabling.

Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.

What do we have on offer?

Generous Holiday Allocation: 30 Days annual leave plus bank holidays.

Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work

Staff Discounts & Benefits: Access to a benefits platform which offers discounts at over 800 retailers

Contract Type: Fixed Term until 31st May 2024



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