Support Worker

3 weeks ago

Waltham Forest, United Kingdom Look Ahead Care, Support and Housing Full time

**Recruiting for a Support Worker to join our Mental Health Service in Leyton.**

Looking for a new role where you can make a difference every day? We’re looking for a kind, compassionate and resilient Support Worker to support in our Mental Health service in Waltham Forest.

£21, 299.00 per annum, working 37 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

**Job Overview**:
Waltham Forest Mental Health Service is composed of 3 supported accommodation sites in the areas of Leyton E10 and Walthamstow E17, home to 18 customers with severe and enduring mental health diagnosis.

Two of our sites, Scott Court and Greg Close, deliver medium support between the hours of 9am and 7pm, 7 days a week.
We also have Drayton Lodge, a 24-hour high support service with a sleep in, 7 days a week.

Support workers are vital members of the team as they provide support to customers helping them to develop the life-skills they require to move on to less supported accommodations or even independent living. Support workers will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.Support Workers will have a caseload of customers, for which they are responsible.

**Skills, Knowledge and Experience**:
**Essential**:

- Excellent organisational skills
- Emotional resilience
- Able to assess risk
- Computer literate
- Self reflection
- Ability to work independently and as part of a team

**Desirable**:

- At least a year of previous experience working in a Mental Health sector
- NVQ Level 2/3 or equivalent

**Key Responsibilities**:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g., fire risk assessments, fire alarm checks etc

**Person Specification**:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Working well as part of a group or team as well as independently
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can-do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead’s professional boundaries policy
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. _
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**Job Types**: Full-time, Permanent

**Salary**: £21,299.00 per year

Shift:

- 8 hour shift

Ability to commute/relocate:

- Waltham Forest, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: REQ004367

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