Cleaning Team Leader

2 months ago


Cumbria, United Kingdom O.C.S. Full time

About The Role***

To lead a team of employees to provide domestic service to the contract, managing teams employed to ensure efficient and effective service provision in line with agreed service specifications. Monitor and report on the quality of the domestic services within the contract, to include innovation in service delivery. Aim to continuously improve the service delivery to the client.

**You’ll also**:

- To be the first point of contact for the management of OCS service delivery to clients.
- Demonstrate a responsive “can-do” attitude to the client, and end users.
- Responsibility for ensuring due compliance to the contract domestic specification

**To succeed in this role, you’ll need**:

- Good attention to detail
- To be reliable and responsible with a flexible approach to work
- An autonomous self-starter, self-motivated and well disciplined
- Focused and Performance Driven
- Excellent personnel, motivational and team building skills - high visibility with integrity and strong ethical values
- About Us***

At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work.



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