Credit Controller
3 weeks ago
**Credit Controller Overview**
£23,000 - £25,000 PA
Hybrid role working 3 days in Chesterfield and 2 days from home
Gi Group Holding are a Global HR solutions company with a heavy UK presence and at Gi Group Holding we want to make the world of work a more sustainable and enjoyable place for everyone. From HR to Finance, our team is made up of talented people with differentskills who come together to transform the recruitment industry and change lives for the better. Join us and you will enjoy the freedom, support and opportunities that come with being part of a global business.
**Credit Controller Responsibilities (not limited to)**
- Responsible for debt collection and query resolution across specific allocated accounts ensuring:
- Issuing of invoices following customer specification
- Ensuring payments are collected within agreed payment terms
- Escalation of issues as they arise
- Issue credit notes / amended invoices where necessary
- Documentation of all discussions with clients within systems
- Establishment of excellent working relationships with customers and internal Operational Teams
- Perform credit checks on new customers and create customer accounts ensuring all paperwork received is in line with Company Policy
- Liaise with cash allocator to ensure allocation of payments to customer accounts in a timely and accurate manner
- Documentation of relevant customer processes and procedures
- Adherence to policies within the department
**Credit Controller Skills**
- Must be able to demonstrate that they have had previous credit control experience in a high volume department
- A good knowledge of basic IT and intermediate Excel skills
- An excellent telephone manner and is able to act calm under pressure or in difficult customer conversations
- Strong attention to detail
- Excellent interpersonal and communications skills
- Knowledge of Opera and Navision is preferable but not essential
Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
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