Communications Operations Officer

1 month ago


Southampton, United Kingdom University of Southampton Full time

**2229723CD**

**The role**

Are you looking for a varied and rewarding role where you can demonstrate your outstanding customer service and people skills? We are recruiting for a Communications Operations Officer, and you could be just the person we need.

As part of a close-knit team, you will play a key part in delivering the operations function within the Communications team. You will role model outstanding customer service at all times and support colleagues to deliver for our customers, both internal and external, building relationships to pursue solutions and support the Communications team to be the best it can be. You will have an important role to play in delivering compliance for the Communications team, including finance, health & safety, and staff training. You’ll also play a pivotal role in supporting delivering the university merchandise range and supporting our activities at graduation.

**About you**

**You will have**
- Outstanding customer service skills
- Excellent people skills and experience being a strong team-player
- Experience in responding quickly to situations, taking ownership to identify and resolve issues
- A methodical approach to delivering operational requirements in your industry
- Excellent verbal and written communication skills

**What we can offer you**
- A contributory pension scheme
- 20 days holiday, rising to 24 days after four years supplemented by eight Bank Holidays and six paid additional days off for university closure
- Subsidised health and fitness facilities on-site; cycle to work scheme; on-site nursery
- A range of discounts which include restaurants, retail outlets and entertainment
- See a full overview of our benefits here.

This role is full-time and permanent. We have adopted a hybrid working model combining home working with regular time on campus.

If your experience looks a little different from what we’ve asked for, but you think you are suited to this role, we’d still love to hear from you and see what you could bring to the team.

**Application Procedure**Further details**:

- Job Description and Person Specification

We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial backgrounds, educational and social backgrounds opens up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value diversity of our community and are willing to play their part in supporting the mission of inclusivity.



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