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Business Support Assistant

2 months ago

York, United Kingdom City of York Council Full time

The City of York Council's corporate Business Support Service is offering an exciting opportunity to join the team, where you'll play a vital role in supporting teams within children’s social care as part of our dynamic business support hub.

Key Skills Required:

- Excellent telephone skills to manage the Multi Agency Safeguarding Hub (MASH) telephone line.
- Ability to efficiently organise and minute meetings.
- Exceptional interpersonal skills, demonstrating tact and diplomacy.
- High computer literacy and familiarity with information technology.
- Flexibility to adapt within a team environment and manage changing priorities.
- Strong organisational skills, including effective time and task management.
- Ability to adapt working practices, suggest service improvements and be responsive to change.
- Ability to work collaboratively within a multi-agency environment.
- Ability to interrogate the case management database to obtain required information.

This post is suitable as a job share opportunity.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

**Closing date**: Wednesday 13 March 2023 at 12 midnight

**Interview date**: Week commencing 25 March 2024

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