Sales & Customer Service Representative
4 days ago
**Sales & Customer Service Representative**
£23,000 - £25,000 dependent on experience
Hours: Monday to Thursday 08.30 - 17.00 & Friday 08.30 - 16.00
Based Hitchin
Our client is a successful German manufacturing company looking to increase its business in the UK and overseas. They are looking to expand the sales/customer services team and wish to recruit the right person in order to manage and develop existing andnew customers.
This is a customer facing role with the primary focus being on sales and customer service, including account management of a number of key customers and the development of new customers.
This role focuses on providing the highest level of sales and customer services support to a diverse client base.
There is genuine scope for taking ownership for both the sales and customer services part of the role that boasts variety in an environment with an ethos of rewarding those who give their all, with a very competitive salary and opportunities for career development.
As a key member of our Sales Team, you will be a highly motivated individual who enjoys contributing in a team environment. They are looking for ambitious applicants who have a desire to grow with an expanding company and develop both themselves and theircareer in sales and customer services.
**Responsibilities**:
- Deal with incoming enquiries.
- Proven track record of handling customer enquiries, preparing and following up quotations
- Raise sales orders, expedite accordingly
- Reporting on customer performance with the view to developing account management plans
- Liaise with production to ensure on-time deliveries are met
**Technical Skills / Experience**
- Previous background in Sales/Customer service, ideally within a manufacturing business - but this is not essential
- Highly organised with a customer centric approach to their work
- Excellent communications skills must be able to communicate at all levels.
- Calm professional manner
- Positive "can do" attitude.
- Good attention to detail.
- Able to work extended and/or unsocial hours to the full requirements of the role
- Excellent organisational, planning and time management skills.
- Moderate IT Skills and experience using Microsoft Office programmes.
Response Personnel, an independently owned company and experts in recruitment since 1997.
Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial and Technical sectors.
For information on other roles, we have available please call for further details.
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