Experienced Advice Worker

1 month ago


Sheffield, United Kingdom EdUKation & Immigration Solutions Full time

Responsibilities:

- Provide advice and support to individuals seeking assistance in HMRC services
- Conduct assessments to determine the needs and goals of clients
- Develop and implement personalized plans to address client needs
- Assist clients in accessing appropriate forms and services
- Maintain accurate and confidential client records
- Collaborate with other professionals and agencies to coordinate services for clients
- To actively engage with agencies and organisation in the city to inform and raise awareness of our services

Qualifications:

- Previous experience in a similar role as an Advice Worker or related field, must have IAQ qualifications
- Knowledge of HMRC, tax affairs and claiming their entitlements
- Ability to use Microsoft Office
- Strong communication skills, both verbal and written
- Excellent interpersonal skills and the ability to build rapport with clients
- Ability to handle sensitive and confidential information with professionalism and discretion
- Strong organizational skills and the ability to manage multiple tasks effectively

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

Expected hours: 12 per week

Day range:

- Monday to Friday

Shift:

- Day shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- advice work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Sheffield, S1 2GU (required)

Ability to Relocate:

- Sheffield, S1 2GU: Relocate with an employer provided relocation package (required)

Work Location: In person

Application deadline: 28/03/2024
Expected start date: 01/04/2024


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