Junior Hire Controller

2 weeks ago

Stafford, United Kingdom OCR Solutions Full time

**Assistant Hire Controller - Stafford**

A fantastic communicator who loves delivering the very best service for customers, the individual will play a key role in our commitment to Deliver Service Excellence

On a day-day basis you will work on the hire desk, building great working relationships and product knowledge which you will use to translate your customers’ requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. You will be an ambassador for our Customer First culture, resolving any issues quickly and keeping our customers informed, so that they feel truly valued.

The individual is to provide administratation skills for hiring and off hiring of equipment in a timely and accurate manner. Naturally they will be a great co-ordinator who can manage their own time, who enjoys planning, organising and working in a busy but friendly team environment.

What you will need to bring to the role from day one:

- Prior experience in a role where you can demonstrate exceptional customer service skills
- Able to work as part of a team, supporting colleagues
- Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
- Great communication skills - both verbal and written
- Effective administration, planning and organisation skills with strong attention to detail and accuracy
- Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry

**Experience**:

- Hire desk: 1 year (preferred)

Work Location: One location

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