Patient Services Advisor

2 weeks ago


Harrogate, United Kingdom The Leeds Road Practice Full time

**About us**

Leeds Road Practice is a GP surgery in Harrogate, North Yorkshire providing comprehensive NHS primary care services to help patients manage their health and well-being.

Leeds Road Practice are looking to expand our team with friendly and outgoing Patient Service Advisors. The role as a Patient Services Advisor is varied and fast paced, with you being the initial contact with the patient either face to face or over the telephone. You will be responsible for answering telephones, making appointments, assisting with patient queries ensuring that the patients are signposted to the correct clinician, department, or pathway at the right time. The successful applicant would be willing to work 30 hours, Monday to Friday across different shifts with the earliest start time for these positions being 07.00hrs and the latest finishing time of 20.30hrs. Flexibility is key as we are a small team so additional hours would be required of the successful applicants to cover holidays or sickness. Good people skills, a high standard of written and spoken English, computer literacy, keyboard skills, discretion, common sense, ability to work in a busy environment and a good sense of humour are all essential. Experience as a medical receptionist is not essential as training will be provided.

**Job Types**: Part-time, Permanent

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 30/01/2023


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