Host/hostess X The Counter Soho

6 months ago


London, United Kingdom New opening Full time

Job Overview:
We are on a look out for a friendly and welcoming Hots/Hostess to join our newly opening restaurant in the heart of Soho This role will be available full-time as well as part -time.

**Job Description**:

- Greet guests as they enter the establishment with a warm and welcoming demeanour.
- Seat guests promptly and appropriately based on seating charts and guest preferences.
- Manage reservations, including confirming, adjusting, and accommodating special requests.
- Maintain cleanliness and organization in the dining area, including resetting tables and ensuring a tidy appearance.
- Assist servers by communicating special requests or needs from guests and coordinating table turnovers efficiently.
- Answer phone calls, take to-go orders, and provide information about the menu or restaurant policies.
- Manage the waiting list during peak hours, providing accurate wait times and keeping guests informed of their status.
- Monitor dining room activity to ensure guest satisfaction and address any issues or concerns promptly.
- Work collaboratively with other staff members to uphold high standards of service and create a positive dining experience for guests.
- Adhere to all restaurant policies and procedures, including safety and sanitation guidelines.

Qualifications:

- Excellent customer service skills with a friendly and outgoing personality.
- Strong communication and interpersonal abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and a commitment to maintaining cleanliness and organization.
- Flexibility to work evenings, weekends, and holidays as needed.
- Previous experience in a similar role or hospitality industry preferred but not required.

This job description may vary depending on the specific requirements of the restaurant or establishment.

Join our team today and be part of creating memorable experiences for our guests

**Job Types**: Full-time, Part-time

Pay: £13.00 per hour

Expected hours: 30 - 48 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Work Location: In person


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