Case Manager

2 weeks ago


Watford, United Kingdom Enra Specialist Finance Full time

To maintain and manage the pipeline of 1st & 2nd charge cases after a mortgage offer has been issued and to provide administrative support to the underwriters across our mortgage lending division.

**Key Accountabilities**
- Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion
- Monitor and manage upcoming expiration of documents and offers
- Update all relevant systems to maintain management information
- Ensure that all mortgage conditions are satisfied prior to cases completing
- Work closely with the underwriting team to effectively manage the post offer caseload
- Provide daily/weekly/monthly completion forecasts to line manager
- Gain a full understanding or the underwriting process (underwriting cross skill to provide cover when required)
- Instructing Solicitors to act on behalf of West One in the transaction.
- Carrying out a QA check for other underwriters.
- As experience increases, the trainee underwriter’s cases will need to be QA checked by another member of the team.
- A point of contact for incoming calls to the team’s main group telephone number.
- Return any original documents to clients

**Skills & Competencies**
- Pass internal competency tests post induction
- Strong organisational skills
- Good verbal & written communication skills
- Excellent attention to detail
- Time management
- Competent user of Microsoft office software
- Positive attitude to develop and expand knowledge
- Ability to perform under pressure and meet deadlines

**Knowledge & Qualifications**
- Experience within the secured lending sector
- A good understanding of the underwriting process
- Previous experience of managing a caseload in a fast-paced environment
- Industry relevant qualifications are beneficial but not a requirement
- Experience within an administrative role
- GCSE English & Maths

**Personal Attributes**
- Excellent communication skills
- Resilient and flexible
- Team Player
- Approachable and self
- motivated

**Values - CREDIT**

**C**

Customer

Customers are our primary focus

**R**

Results

Results matter, create value every day

**E**

Energy

Energy is contagious, Share it

**D**

Development

Developing our people makes us different

**I**

Invent

Invent the solution, be proactive

**T**

Teamwork

Together we can build the business


  • Case Administrator

    2 days ago


    Watford, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 262059**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 6Contents Location About the job **Benefits**: Things...

  • Servicing Account Manager

    Found in: Whatjobs ES C2 - 1 week ago


    Watford, United Kingdom Jems Recruitment Ltd Full time

    Full-time office-based role Monday-Friday 9am-5.30pm Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Must have some bridging loans servicing experience  Excellent career growth A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation,...

  • Housing Manager

    4 days ago


    Watford, United Kingdom Qualserv Consulting Full time

    RATE NEGOTIABLE FOR THIS ROLE Our client is a large local government organisation and looking for an experienced Housing Manager to join their team. This is initially a 3 month contract which may be extended for the right applicant You will To support the existing Housing Management team during a time of peak demand and transformation. This role will...

  • Account Manager

    4 days ago


    Watford, United Kingdom Evolve Selection Ltd Full time

    We have a fantastic opportunity to join a growing Orthopaedic organisation, promoting their portfolio including Foot, Ankle, Hand, Wrist & Sports Medicine. You will work as an Account Manager, managing the West London, Oxfordshire, Berkshire, Buckinghamshire& Northamptonshire territory. You will be working closely with the clinical support specialists to...


  • Watford, United Kingdom Enra Specialist Finance Full time

    The role of National Account Manager is a senior sales role, focused on the development and relationship management of key accounts primarily focused on large DA firms, clubs and networks. This role will be focused on the delivery of mortgage sales and relationship management to deliver the sales strategy and key business objectives The role will work...


  • Watford, United Kingdom Page Group Full time

    Experience Customer Service Manager needed for an electronic or communications production environment. You will need passion to provide excellent service in a busy and dynamic work environment. Those that are successful in the role are typically capableof processing relatively complex logical concepts and/or have an interest in technology, computing or...

  • Buy to Let Underwriter

    Found in: Whatjobs ES C2 - 1 week ago


    Watford, United Kingdom Jems Recruitment Ltd Full time

    Full-time office based role Monday-Friday 9am-5.30pm Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Must have some Buy-to-let underwriting experience Excellent career growth Working within a well-established and expanding team environment, you will be underwriting and approving a...

  • Team Assistant

    4 days ago


    Watford, United Kingdom West One Loans Full time

    The overall responsibility of the role is to deal with administration in the development finance department and to provide assistance to the case managers and portfolio managers. **Key Accountabilities** - Making up of case files including basic online searches such as Land Registry, Credit Searches, Company searches, Rightmove searches - Data input and...

  • Team Assistant

    Found in: Appcast UK C2 - 2 weeks ago


    Watford, United Kingdom West One Loans Full time

    The overall responsibility of the role is to deal with administration in the development finance department and to provide assistance to the case managers and portfolio managers.Key Accountabilities Making up of case files including basic online searches such as Land Registry, Credit Searches, Company searches, Rightmove searches.Data input and management...

  • Team Assistant

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    Watford, United Kingdom West One Loans Full time

    The overall responsibility of the role is to deal with administration in the development finance department and to provide assistance to the case managers and portfolio managers.Key Accountabilities Making up of case files including basic online searches such as Land Registry, Credit Searches, Company searches, Rightmove searches.Data input and management...

  • Team Assistant

    Found in: Talent UK 2A C2 - 3 weeks ago


    Watford, United Kingdom West One Loans Full time

    The overall responsibility of the role is to deal with administration in the development finance department and to provide assistance to the case managers and portfolio managers.Key Accountabilities Making up of case files including basic online searches such as Land Registry, Credit Searches, Company searches, Rightmove searches.Data input and management...

  • Team Assistant

    Found in: Appcast UK C C2 - 2 weeks ago


    Watford, United Kingdom West One Loans Full time

    The overall responsibility of the role is to deal with administration in the development finance department and to provide assistance to the case managers and portfolio managers.Key Accountabilities Making up of case files including basic online searches such as Land Registry, Credit Searches, Company searches, Rightmove searches.Data input and management...

  • Team Assistant

    Found in: Whatjobs ES C2 - 1 week ago


    Watford, United Kingdom West One Loans Full time

    The overall responsibility of the role is to deal with administration in the development finance department and to provide assistance to the case managers and portfolio managers. Key Accountabilities Making up of case files including basic online searches such as Land Registry, Credit Searches, Company searches, Rightmove searches. Data input and...


  • Watford, United Kingdom West One Loans Full time

    The graduate role will allow participants to engross themselves into the short-term lending team within the Development Finance division. The graduate will learn a wide array of skills involved in secured lending across residential and commercial property in the UK. **Key Accountabilities** - Learning how to make up case files including basic online...

  • Mortgage Underwriter

    Found in: Whatjobs ES C2 - 1 week ago


    Watford, United Kingdom Jems Recruitment Ltd Full time

    Full-time office based role Monday-Friday 9am-5.30pm Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Must have some mortgage underwriting experience  Excellent career growth Working within a well-established and expanding team environment, you will be underwriting and approving a...

  • Development Finance Graduate

    Found in: Appcast UK C2 - 1 week ago


    Watford, United Kingdom West One Loans Full time

    The graduate role will allow participants to engross themselves into the short-term lending team within the Development Finance division. The graduate will learn a wide array of skills involved in secured lending across residential and commercial property in the UK.Key Accountabilities Learning how to make up case files including basic online searches such...

  • Development Finance Graduate

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    Watford, United Kingdom West One Loans Full time

    The graduate role will allow participants to engross themselves into the short-term lending team within the Development Finance division. The graduate will learn a wide array of skills involved in secured lending across residential and commercial property in the UK.Key Accountabilities Learning how to make up case files including basic online searches such...

  • Development Finance Graduate

    Found in: Talent UK 2A C2 - 7 days ago


    Watford, United Kingdom West One Loans Full time

    The graduate role will allow participants to engross themselves into the short-term lending team within the Development Finance division. The graduate will learn a wide array of skills involved in secured lending across residential and commercial property in the UK.Key Accountabilities Learning how to make up case files including basic online searches such...

  • Development Finance Graduate

    Found in: Appcast UK C C2 - 1 week ago


    Watford, United Kingdom West One Loans Full time

    The graduate role will allow participants to engross themselves into the short-term lending team within the Development Finance division. The graduate will learn a wide array of skills involved in secured lending across residential and commercial property in the UK.Key Accountabilities Learning how to make up case files including basic online searches such...

  • Development Finance Graduate

    Found in: Whatjobs ES C2 - 7 days ago


    Watford, United Kingdom West One Loans Full time

    The graduate role will allow participants to engross themselves into the short-term lending team within the Development Finance division. The graduate will learn a wide array of skills involved in secured lending across residential and commercial property in the UK. Key Accountabilities Learning how to make up case files including basic online searches...