Transport Planner
2 days ago
Our Client based in Droitwich is currently recruiting for a Traffic Planner to work in their pallet network division. Duties will include:
Main job purpose:
- Ensure all activities and delegated tasks are conducted cost effectively and efficiently whilst remaining compliant at all times with the Company’s Operators Licence.
- Ability to plan daily loads and price jobs as per pallet network tariffs and produce loading manifests with clear instructions to the Warehouse.
- Provide excellent customer service and ensure a customer focussed approach to planning and meeting customers’ requirements.
- Respond, support and advise drivers whilst on route regarding any problems they may have and devise optimal routing of vehicles.
- Ensure and undertake that the routing and administration within the Traffic Office is run effectively.
- Maintain and update Transport Administration System.
- Deal with all customer and/or Driver complaints and escalate where necessary to a senior member of staff.
- Record and manage any service failures and insurance claims relating to damaged pallets.
- Manage Drivers, ensuring they remain compliant with Driver’s regulations and pallet network requirements.
- Assist Drivers with reporting defects, mechanical faults, and liaise with Workshop or national recovery company. You should be fully conversant with the Company procedure for accidents and breakdowns.
- Be flexible and accommodate any changes that occur within the Traffic Office.
Key Responsibilities:
- Ensure customer requirements are fulfilled to the highest possible standard.
- Respond quickly and efficiently to customer enquiries.
- Liaise with sub-contractors where required, obtain quotations and undertake negotiations where appropriate.
- Ensure the profitability and utilisation of all vehicles is optimised
General Code
This job description is not prescriptive but an indication of what is expected of a Pallet Network Traffic Planner. You may be required to undertake any duties, which are reasonably deemed under the title of a Pallet Network Traffic Planner.
Have a smart and professional appearance commensurate to the post.
To ensure all visitors to the site are registered properly following Company procedure.
To ensure all work is conducted with due regard to health, safety and welfare of both employees and customers or visitors.
To maintain and improve standards of work through the undertaking of training, attending courses and keeping up to date with technical information.
To assist and undertake new methods of work introduced by the Directors in order to improve efficiency.
To carry out any other duties as requested whilst working within the code of practice of health and safety.
Traffic Planners are responsible for the security of the Traffic Office and the building at the end of shift.
Shifts are:
Shift 1 05.30 - 16.00 less half hour lunch
Shift 2 09.00 - 19.30 less half hour lunch
Saturday 07.00 - 11.00 every second Saturday
**Job Types**: Full-time, Temp to perm, Temporary contract
**Salary**: £27,000.00-£29,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
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