Trade Counter Manager

3 weeks ago

Wirral, United Kingdom Headlam Group Plc Full time

Headlam is Europe’s largest floor covering distributer, with a long 30 year heritage, with many of our market leading businesses and brands within the group having been established well before becoming part of Headlam.

Our purpose, vision and values set out how we want to make a positive difference for our industry and wider sector, how we want to be seen and how we work together.
- Our purpose is *creating great places for our communities to live work and play.*
- Our vision is being *the leading, most trusted experts in flooring.*
- Our shared strategy is to *deliver success, together*

And we’ll deliver this by all our businesses working *the Headlam Way* - which are our shared values.
- Our shared value of always doing the right thing remains at our core - we treat people fairly and do business the right way.
- And our number one value is *keeping each other safe and well*. It’s vital that we all work safe and get home safely at the end of each day.

People are at the heart of our business and we have an unrivalled wealth of expertise and skills across the group, keeping our industry strong, relevant and rich with expertise and delivering for every customer.

*About the Role:*

We’re looking for a *Trade Counter Manager* to work in our established Trade Counter based in Wembley.

You’ll inherit a significant customer base of Commercial Flooring Contractors, Shop Fitters and Construction Project Managers and our goal is to grow business with new and existing customers.

As the fast-growing construction market evolves at pace, your role will be to keep at the forefront of the market and new projects - spotting and leveraging opportunities to grow sales with existing products and customers; and proactively creating openings to sell in products and bring new customers on board.

You’ll have all the tools to do the job: the broadest and best protection ranges, great delivery support and top-class customer service. From there it’s down to you You’ll need to leverage your commerciality, customer relationship building skills, tenacity and drive to build and grow the area.

*Specifically, you’ll be responsible for:*
- Managing your own Trade Counter and responsible for the delivery of monthly sales/ profitability/pricing/margin and cost.
- Building *relationships* with new and existing *customers; *advising andinfluencing them on the best solutions and growing sales.
- Cleverly utilising technical *knowledge and solution selling* to introduce customers to new products and ranges and drive incremental sales.
- Managing customer *pricing* quotations and terms to reflect the complexity of products, price points, volumes and credit terms.

*bout You:*

We’re looking for a proven Sales/Account Manager who shares our passion for the construction, fit-out and refurbishment markets. You’ll need to have the tenacity, enthusiasm and can-do attitude to take this excellent product range and build solutions, excitement and commitment in your customers.

*You will be responsible for developing your own team and have experience in sales with a strong commercial track record.*

*In particular you’ll bring:*
- Sales and account management success - in a B2B sales environment
- An impressive track record of driving sales via a consultative-selling approach
- You’ll ideally have some experience in Construction or a related sector - or an interest you’d like to develop
- People Management experience
- Strong organisation skills and experience of working with CRM or similar systems
- A strong work ethic and a passion for exploring new opportunities to build business with your customers
- A full, clean Driving Licence

*TO APPLY - YOU MUST BE ELGIBLE TO WORK IN THE UK.*

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay
Schedule:

- Monday to Friday
Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Wirral, CH62: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales (preferred)
- customer service (preferred)

Work Location: One location

Application deadline: 08/04/2023
Reference ID: Trade Counter Manager Haldon Thompson

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