Pharmacy Homecare Support Worker

6 months ago


Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

This is an exciting opportunity for a reliable, self-motivated and enthusiastic applicant to join our expanding office-based Pharmacy Homecare Team to assist with the smooth running of the pharmacy homecare service. This post could be a developmental role depending on experience.

Working with a wide variety of stakeholders, this post requires the processing and flow of information which is essential for the timely, safe and efficient provision of patient focused Homecare Medicines Services.

The department provides homecare activity across the Trust processing invoices relating to outsourced homecare services that deliver medication direct to the patient’s home.

Prior experience working in a homecare team is desirable, but not essential.

**The individual will be an active member of the team and will**:
Assist with the smooth running of the pharmacy homecare service.

Ensure accurate processing of homecare prescriptions.

Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.

Will accurately check the homecare invoices against purchase orders and current contract prices and processing invoices or querying as appropriate.

Answer/resolve/escalate queries as appropriate.

Assist in the investigation and resolution of complaints and incidents.

Respect and maintain confidentiality of patient information at all times.

Run homecare figure reports and other data reports.

Provide general administrative support to the department.

As part of this role you will be required to work weekends and bank holidays on a rota basis.

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we are driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have approximately 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We believe working here is rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday inclusive of bank holidays (pro rata) and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Please see attached Job description and person specification for full details of roles and responsibilities.



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