Contact Centre Agent

3 weeks ago

Exhall, United Kingdom Uniting People Full time

**Contact Centre Agent**

**100% Office based role**

**MUST BE ABLE TO START 14TH AUGUST**

**Monday - Friday - 8:30 - 5pm or 9:00 - 5:30 working 1 weekend a month**

**SALARY: £21,750 - £23,000**

**What you'll be doing**

It's fast-paced where you'll be expected to deliver a consistently exceptional service Customer satisfaction and brand reputation are everything.

**Full Training Provided( paid in full)**

Key Responsibilities:
General customer service

To assist customers with queries

Update the computer systems with all relevant information

Excellent communication skills

**Benefits**:

- Bonus Scheme
- Personal Development Pathways
- Customer Contact Management
- 28 Days holiday allowance
- Great employee retail discounts

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discounts

**PLEASE ONLY APPLY IF YOU HAVE THE REQUIRED SKILLSET FOR THE ROLE, DUE TO HIGH VOLUMES OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED**

**Job Types**: Full-time, Permanent

Pay: £21,750.00-£23,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Exhall: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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