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Clinical Administrator

4 weeks ago

Croydon, United Kingdom Communitas Clinics Full time

**Clinical Administrator**
- **Office based in Central Croydon**:

- **Full Time, 37.5 hours per week, Monday to Friday**:

- **Numerous roles available in the Pre-appointments, Post-appointments and ERs teams**

Are you passionate about supporting the delivery of top-notch clinical services? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you on our team

**Main Responsibilities**:

- Efficient Referral Management: Accept and accurately register patient details from primary care clinicians, ensuring seamless integration into our clinical database.
- Triage Excellence: Timely triage of patient referrals with accurate entry of outcomes on our clinical system, ensuring swift response to patient needs.
- Effective Liaison: Collaborate with GP Surgeries and referring organizations to gather precise patient information and facilitate seamless care coordination.
- Appointment Coordination: Work closely with the Service Manager and location managers to ensure sufficient appointments are available, booking appointments as directed.
- Data Accuracy: Enter and ensure documentation of all clinical information is correct, maintaining high standards of literacy in all communications.
- Administrative Support: Perform general administration duties as needed, maintaining professionalism and efficiency at all times.
- Communication Mastery: Answer telephone calls promptly and professionally, handling queries with tact and efficiency.
- Discharge Letter Preparation: Create accurate discharge letters and ensure timely dispatch at the end of each day.
- Professional Development: Participate in training courses and annual appraisals to enhance expertise and knowledge.

**General Requirements**:

- Record work activities in compliance with local policies and standards.
- Foster professional relationships with team members and external stakeholders.
- Uphold principles of equality, diversity, and confidentiality in all interactions.
- Prioritize health, safety, and security in the working environment.

**What We Offer**:

- Competitive rate of pay at £12.31 per hour
- Company sick pay and access to retail discounts through the Blue Light card.
- Increasing holidays with length of service.
- Dedicated learning and development support.
- Access to one-to-one confidential counseling sessions through the NHS Employee Assistance Programme.

**About us**:
Communitas Clinics are providers of Intermediate Healthcare services, currently in Dermatology and ENT for the NHS. Our business is expanding rapidly and we are now looking to recruit a Clinical Administrator.

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 12 months

**Salary**: From £12.31 per hour

Expected hours: 20 - 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Sick pay
- Store discount

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

Work Location: In person

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