Administrator - Referral Management and Private

4 weeks ago


York, United Kingdom Priory Medical Group Full time

The role of the administrator in the Referral Management and Private clients team provides an efficient and comprehensive secretarial support service to our clinicians and our external customers.

You will be required to:
Maintain a high standard administrative support service to meet the needs of the role.

Ensure accurate, efficient, and timely typing skills.

Process investigations efficiently and effectively

Treat all aspects of your role with the highest level of confidentiality.

**Main duties of the role**:
Ensure all admin / secretarial duties are carried out efficiently and effectively whilst always having the patient at the forefront of your mind, enabling our GPs to always deliver the best patient care.

Ensure you understand all aspects of your role and adhere to the teams SOP where appropriate.

Ensure you meet individual / team KPIs / targets.

On occasion you may also be required to provide admin support across the department to meet the needs of the business.

**At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.**

The inclusive and supportive culture of Priory Medical Group encourages staff to bring their own ideas to the table, therefore being an active contributor to any change / improvements in ways of working.

Staff Recognition - as well as regular appraisals and catch ups we have monthly 'thankfulness' awards where all staff can nominate a colleague who they feel deserves a 'shout out / thank you' for the work / difference they have made to their team or individually.

Employee support and wellbeing - we have monthly support and wellbeing groups, where we discuss ideas where we can help / support staff. There is also access to free counselling should any staff member require this support during their time with us.

Staff Benefits - we have a range of benefits and schemes to support staff health, engagement, wellbeing, and inclusion.

**Person Specification**:
**Essential**:

- Ability to work in a fast-paced environment.
- Previous admin experience
- Good keyboard and Microsoft office skills
- Good verbal and written communication
- Able to work autonomously and equally in a team.

**Desirable**:

- Understanding of Medical Terminology
- Experience in an NHS admin role and the use of in-house medical systems, preferably SystmOne

PMG is committed to being a Disability Confident Employer - We have committed to:

- Ensure our recruitment process is inclusive and accessible
- Communicating and promoting vacancies
- Offering an interview to disabled people who meet the minimum criteria for the job
- Anticipating and providing reasonable adjustments as required
- Supporting any existing employee who acquires a disability or long term Health condition, enabling them to stay in work
- At least one activity that will make a difference for disabled people

**Health. Care. Together.**

**Job Types**: Full-time, Permanent

Pay: Up to £22,799.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- York, YO24 3WX: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



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