Housing Support Worker

2 weeks ago

Bradford, United Kingdom Hope Housing, Bradford Full time

If you want to see an end to rough sleeping in Bradford and see transformed lives amongst some of the most vulnerable and marginalised people in our city then we want to hear from amazing people like you

We have an exciting opportunity for a Housing Support Worker to join our dynamic team at Hope Housing to work full time initially on a 1 year fixed term, with the potential to extend further.

**The role of a Housing Support Worker**

The Housing Support Worker, will manage and provide support for clients in our supported tenancies to help maintain their accommodation and help transform lives. You will provide outreach support to homeless individuals and support them in a pathway out of homelessness, connecting clients with social support within the wider community as well as supporting them with accessing the internet, recovery groups, walking groups, and other local activities. As a member of the team, you will contribute to fulfilling Hope Housing’s vision for the eradication of homelessness in Bradford.

**Who are we?**

Established in 2008, Hope Housing is a registered Christian charity working with people experiencing homelessness in Bradford. Our aim is to end rough sleeping in Bradford by eradicating homelessness through the provision of a range of services including crisis management, advice and advocacy and supported housing. Hope Housing currently has 64 supported bed places in 42 properties across the city and we are actively looking to expand our portfolio. We are connected into a wide range of working partnerships with statutory and voluntary services and churches to deliver a range of person centred services in the city. We know that we cannot solve homelessness by ourselves; our key principles are to work with others and focus our work on filling gaps in homeless provision so that in Bradford no one will be left out. All our support is tailored to each individual and enables even the most disadvantaged people to access housing, financial and practical help through a person-centred, individualised approach.

**What drives us?**

At our core we aim to reduce homelessness in such ways as may be thought fit within the context of Christian values and practice, based on the biblical mandate to love our neighbour as ourselves. We believe it is a great privilege to help people experiencing homelessness by providing hope where they often feel there is no hope.

**How to apply**

Please contact our office on 01274 900764 if you require further information.

CVs should include:

- Name and contact details
- Qualifications (level; date obtained; awarding body)
- Full employment history
- Name of two referees (including current or most recent employer) - please indicate if these can be contacted after shortlisting

Covering letter should include:

- How you meet the essential and, if appropriate, desirable criteria
- Confirmation that, if shortlisted, you are available for interview
- Confirmation of right to work in the UK

**Main Duties and Responsibilities**

**Tenant and Client Support**
- To provide ongoing support for potential and actual tenants with due consideration and understanding, and with regard to the organisation’s Equal Opportunities policy
- To provide clients with appropriate information to support their needs and provide support regarding their tenancies, including housing and other benefits, tenancy agreements etc.
- To encourage clients to engage in recovery programmes and support volunteers to help clients in overcoming support needs, recovery from addictions, gaining employment, benefit entitlement etc.

**Housing Management**
- To carry out appropriate housing management functions in relation to Hope Housing properties and tenants. To include:

- Assisting in setting up new properties
- Liaising with referring agencies and potential tenants to fill tenancies
- Voids management
- Arrange and oversee repairs and maintenance
- Following warning/eviction procedures where necessary
- To develop new partnerships with other relevant agencies, churches, landlords etc.

**Personal Development**
- To undertake any training and development opportunities as agreed
- To attend occasional conferences and events related to homelessness and the work of Hope Housing in agreement with your line manager
- To undertake occasional tasks in cooperation with Hope Housing colleagues, as agreed within the context of the management structure, in order to gain additional skills and knowledge relevant and of use to the overall operation of Hope Housing

**Additional Tasks**
- To work within the framework of values, ethos, policies and procedures set by the trustees
- To undertake additional tasks and responsibilities at the request of the Trustees and line manager
- To deputise on occasion and as appropriate for other colleagues as agreed with staff and trustees

All reasonable expenses incurred to carry out the role such as mileage will be reimbursed in line with our policies and procedures.

**Scope

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