Credit Controller

6 months ago


Skelmersdale, United Kingdom PHS Group Full time

**Credit Controller - Direct365**

**Skelmersdale**

**£24,440** and excellent benefits**

**Great hours Monday to Friday, no evening or weekend work**

**Full Time, permanent position, office-based**

**Experienced Credit Controllers - we are looking for you**

Credit Controllers This is your chance to join our friendly and professional team here at Direct365. Are you polite, professional, and respectful when contacting customers? Do you have experience in Credit Management / contact centre experience? Are you comfortable with contacting customers regarding outstanding or overdue payments? If so, and if you’re looking for a career in a finance setting with an established, market leading company we would love to hear from you.

We have a fabulous team culture here and are looking for the right person to join us, which we hope is you. You will be valued here, and our experienced and supportive team will be there beside you if you need guidance. It’s a busy role so you’ll need to be organised and enjoy working in a fast-paced business.

**Your role as Credit Controller at Direct365 will involve**:

- Calls to facilitate payment of outstanding arrears
- Resolving sometimes complex queries relating to credit, debt and ledgers
- Collecting aged debt, and taking steps to proactively reduce debt in its early stages
- Responding to calls in a timely and professional manner
- More than 2 years’ experience as a Credit Controller
- Experience using SAGE and Microsoft packages such as Excel, Word and Outlook
- Excellent verbal and written communication skills
- Strong negotiation skills
- The ability to effectively prioritise in a busy environment
- This is predominantly a **Credit Control role** so requires that special someone who is experienced in volume cash collection calls, who is always professional and polite.

**In return for your commitment and expertise, you will get**:

- A good salary of £24,440 in a permanent full-time position
- No weekend or evening working - great hours Monday to Friday (36.25 hours a week)
- Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training
- 23 days holiday plus bank holidays (31 days in total), plus a Buy / Sell holiday scheme
- Free parking at our Oasis Business Park premises that will save you a fortune
- Community day off to work for a local community or charity
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

**About Direct365**

So why Direct365? Our vision is to be the UK’s number one provider of essential workplace products and services for small business. We value helpfulness, reliability and innovation within our employees, and believe in giving everyone the freedom to do what they do best. We combine our buying power with friendly expert advice for everyone’s peace of mind.

Direct365 is part of the phs Group, the UKs leading Hygiene Services provider.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 60 years of business.
- At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination._


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