Head of Quality Improvement and Service Delivery
6 months ago
Role: Head of Quality Improvement and Service Delivery REF 15223
Contract Length: 3-6 months
Location: Walsall
IR35: Inside
Pay Rate to Intermediary: £600 per day
Spinwell is recruiting for an Head of Quality Improvement and Service Delivery for an excellent opportunity within the public sector.
**RESPONSIBILITIES OF THE HEAD OF QUALITY IMPROVEMENT AND SERVICE DELIVERY**
- The post holder will comply with and promote the Council’s Health, Wellbeing and Safety at Work policies and ensure these are implemented effectively within his/her areas of responsibility.
- A priority for the Council is the protection of vulnerable people, ensuring they are able to live as independently as possible. The post-holder will promote and engage with Council’s responsibility to safeguard the welfare of children, young people and adults, and protect their right to be safe from harm.
- Through personal commitment and clear action, the post-holder will promote the Council’s employment policies, with particular reference to diversity, equality of access and treatment in employment, service delivery and community involvement. To support/develop a working culture within these services that reflects the corporate vision.
- Ensure that the services provided aligned to the Council strategy, vision, aims, objectives, priorities and continuous improvement programme and play their part in achieving these. This includes compliance with Standing Orders, Financial Regulations, Code of Conduct and the Councils Policies and Procedures.
- This job description sets out a summary of the duties and accountabilities of the role. It is not intended to be exhaustive.
**SKILLS/EXPERIENCE OF THE HEAD OF QUALITY IMPROVEMENT AND SERVICE DELIVERY**
- Excellent verbal and written communication skills, negotiating ability
- Positive proven effective leadership and management skills
- Proven resilience; ability to work well for extended periods of pressure
- Excellent verbal and written communication skills, negotiating ability
- Demonstrable ability to influence and support sound decision making and business transformation
- Communicate effectively with customers, external stakeholders and people at all levels within the organisation
- Be customer and outcome focussed, striving for continuous improvement
- Be innovative and adaptable to change through new ways of working
- Manage resources and plan for high performance to gain the maximum benefit
**Job Types**: Full-time, Temporary contract
Work Location: In person
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