Nights Supervisor

1 week ago

Whitchurch, United Kingdom Macdonald Hotels & Resorts Ltd Full time

Macdonald Night Supervisors play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards. Why not join our fantastic team and make a real difference Shift Pattern is working a 4 on 4 off basis, on shifts from 10pm to 8am.

**Role Requirements**

Our Night Supervisor are hardworking individuals who can work on their own initiative and are key players in our Front of House Teams.

This role is ideal for those with experience in a supervisory role within a similar 4 or 5 star hotel environment. However if you don't have this experience, but are focused enough to work on your own initiative, have the wherewithal to take responsibility for security, cleanliness, and most importantly our guests comfort, then this role could be for you

Duties include: To manage the smooth running of the night audit procedures and reception overnight, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customers expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets; while providing our guests with a great stay every time.

**Benefits**
- Uniform provided
- Substantial discount on rooms across the Macdonald Hotels & Resorts group
- Complimentary leisure club membership worth £745
- 25% discount on food and drink within our hotels and resorts
- 25% discount on all spa treatments
- Access to the Employee Assistance Programme through Hospitality in Action
- Access to Wagestream, a user-friendly app which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking

Schedule:

- 10 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Whitchurch, SY13 4HA: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: BI0324

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