Service Administrator

1 month ago

Basingstoke, United Kingdom Dalmec Limited Full time

Job Overview:
Dalmec are the World Leaders in the manufacture and supply of bespoke pneumatic manipulators. Dalmec’s headquarters are based in Italy and Dalmec Ltd are the UK Branch providing sales, design and after-sales service to UK customers and Ireland. We are a family-owned company working in a friendly and ethical environment.

We have the opportunity for someone to join our experienced team assisting with general administration duties and processing spare parts orders. You will be office based and become part of our small team of administrators, reporting to the Branch Manager. In-house training will be provided.

**Responsibilities**:

- Answering the telephone
- General day to day office duties
- Dealing with customer queries and sales requests
- Submit quotations for spare parts and service contracts
- Process customer spare parts orders
- Despatch of goods to customers
- Data entry, retrieval and database maintenance
- Filing and archiving, managing documents and spreadsheets
- Stock control
- Ordering stock
- Assisting with annual stock take
- Monitor and purchasing office supplies and general provisions

**Skills**:

- English and Maths GCSE or equivalent
- Office administration experience advantageous
- IT literate with good typing skills and a working knowledge of Word and Excel
- Excellent verbal and written communication skills
- Strong organisational skills
- Meticulous attention to detail and accuracy
- Good time management and the ability to prioritise effectively
- Ability to multi-task, be adaptable and flexible
- Team player with good interpersonal skills

If you are a proactive individual with excellent administrative skills, we would love to hear from you. Join our team as a Service Administrator and contribute to our commitment to providing outstanding service to our customers.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required for the role.

**NO AGENCIES PLEASE**

**Salary**: £28,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 08/04/2024
Reference ID: LJ2103

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