Customer Service Advisor
3 weeks ago
_**Location**:_**Edinburgh**_
- **Employment Type: Part-time**_
- **Hours: 25 per week (5 hours per day)**_
- **Salary: Competitive**_
**Company Description**
We have an exciting opportunity for a proactive and customer-oriented individual to join our team as a Customer Sales Advisor. We are a leading company in the building materials industry, connecting suppliers of heavy building materials with professional craftsmen who contribute to the construction and maintenance of various projects.
At our company, we foster a culture built on passionate and dedicated people who thrive in taking responsibility and challenging the status quo. We believe that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
Do you enjoy delivering exceptional customer service? Are you proactive, friendly, and thrive on interacting with people? If so, we are looking for an enthusiastic and proactive PART-TIME Customer Sales Advisor to join our team at Jewson.
**What will you be doing?**
As a Customer Service Advisor, you will play a critical role within our branch network. You will build relationships with customers, understand their requirements, and proactively contribute to sales growth. Your main responsibilities will include:
- Familiarizing yourself with our product lines and services to provide comprehensive support to customers in line with our Jewson Values.
- Developing strong relationships with new and existing customers, both face-to-face and over the phone, by understanding their needs and offering proactive advice and solutions.
- Using our in-house systems to process customer orders, manage sales administration, coordinate delivery times, and keep customers informed throughout the process.
- Ensuring the branch maintains a clean and tidy appearance to create a positive first impression for our customers.
- Maintaining stock levels and conducting regular stock counts.
We are a leading building materials distributor in Northern Europe, and we take pride in connecting suppliers and professional craftsmen who shape the cities of tomorrow.
We offer a competitive salary, pension, life assurance, private medical coverage, and 31 days of holiday per year. Additionally, there are opportunities for career progression and development.
If you love working with people, possess excellent listening skills, and have a passion for providing exceptional customer experiences, this is a great opportunity for you to join our team.
**Job Types**: Part-time, Permanent
Part-time hours: 25 per week
**Salary**: £20,000.00-£30,000.00 per year
**Benefits**:
- Company events
- Company pension
- Flexitime
- Health & wellbeing programme
- Work from home
Schedule:
- Flexitime
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 29/06/2023
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