User Researcher
5 months ago
£40,000 - £50,000
About us
At Methods we are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.
We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work.
We are growing our teams across the company and would love to talk to you about becoming a part of Methods.
Your role We are recruiting for a User Researcher on a permanent basis. You will have a passion for understanding and championing the user.
**Your responsibilities will include**:
- Championing the the user
- Planning and conducting user research, developing recruitment briefs, analysis and presentation of findings
- Collaborating with the product team to turn research findings into prototypes and features that meet the user need
- Presenting research findings, user insight and recommendations to the product team
- Promoting user centered design principles and best practice within government
- Designing, scripting and analysing quantitative surveys
- Undertaking qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping
- Managing day-to-day operations with usability and market research agencies with accountability for schedules, value for money and deliverables
**Requirements**:
Skills we are looking for
- Knowledge, experience and passion for user centered design practices
- Experience undertaking user research and gathering user requirements
- Experience working in agile multidisciplinary teams, including designers and developers to build digital products and services
- Confidence developing user personas and journey maps
We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.
Additional skills and behaviours Skills that would also be useful in this role include:
- Working in an agile environment
- Advocating for fully accessible and inclusive services
- Taking a proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work
- Taking a proactive approach to diversity, equity and inclusion internally and with clients
**Benefits**:
**Benefits**:
- Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year
- Pension: 4% employer contribution and 5% employee contribution
- Discretionary bonus: based on company and individual performance
- Life assurance: 4 times base salary
- Private medical insurance: non-contributory (spouse and dependants included)
- Worldwide travel insurance: non-contributory (spouse and dependants included)
- Enhanced maternity and paternity leave after 18 months service
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