Probation Service

2 weeks ago

Nottingham, United Kingdom Ministry of Justice Full time

**Probation Service - Receptionist (Community Payback Team) - 70827**
**£19,087 - £23,182**
**Nottingham**:
**This role is a part time role of 0.61 FTE - 22.5 hours per week. Working days and times are**:
**Tuesday - 9:30am - 5pm**

**Wednesday - 9am - 4:30pm**

**Thursday - 8am - 4:30pm**

**Overview of the job**

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

**Summary**

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.
- To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.
- Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:

- Process and update computer based and manual files and filing systems
- Use a range of computer software in providing comprehensive administration support
- Produce a range of documentation and correspondence
- To access databases for information as necessary and input information as required
- Scanning and archiving data, some of which is sensitive and highly confidential

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Behaviours**
- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
- Managing a Quality Service

**Ability**
- Must have excellent verbal and written communication skills

**Experience**

**Desirable**
- Has worked in criminal justice field
- Has experience of working in high pressure/stressful working environments
- Has experience in customer relations

**Technical**

**Qualifications Essential**
- GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable) or proven track record in commensurate role Qualifications Desirable
- IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL

**Hours of Work (Unsocial Hours) Allowances**

Additional payments are made for working unsocial hours.

**Salary**:
£19,087 - £

  • Probation Service: Receptionist

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 306994**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Job share, Part-time**Number of jobs available**: - 3Contents Location About the job **Benefits**: Things you...

  • Probation Service Officer

    7 days ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 328182**Salary**: - £23,637 - £29,046- Additional payments are made for working weekends- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number...

  • Probation Service Officer

    7 days ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 311826**Salary**: - £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...

  • Probation Services Officer- Hmp Nottingham

    6 days ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264076**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Senior Probation Officer

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 259726**Salary**: - £37,909 - £42,251**Job grade**: - Other- NPS Pay Band 5 National**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Senior Probation Officer

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 271605**Salary**: - £37,909 - £42,251- pro rata**Job grade**: - Other- NPS Pay Band 5 National**Contract type**: - Permanent**Type of role**: - Senior leadership**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...

  • Probation Service

    4 weeks ago

    Nottingham, United Kingdom Ministry of Justice Full time

    **Probation Service: Receptionist (PDU Nottingham City) - 77897** **£20,126 - £23,182** **Nottingham**: **Post(s) Available**: - 37 hours per week - Monday - Friday (8:45am - 5:00pm) - 37 hours per week - Monday - Thursday (11:00am - 19:15) Friday (9:30 - 17:00) - 30 hours per week - Monday - Thursday (13:00 - 21:15) NB: Core Hours include regular...

  • Case Administrator- Nottinghamshire

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 329115**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...

  • Case Administrator

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 277163**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 5Contents Location About the...

  • Probation Services Officer

    7 days ago

    Nottingham, United Kingdom Ministry of Justice Full time

    Salary 1 - £23,637 - £29,046 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - East Midlands City/Town 1 - Nottingham Building/Site 1 - NPS TRENT HOUSE NOTTINGHAM, NG3 4JF Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 3 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type 1 -...

  • Probation Services Officer

    4 weeks ago

    Nottingham, United Kingdom Ministry of Justice Full time

    Salary 1 - £24,228 - £30,208 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - East Midlands City/Town 1 - Nottingham Building/Site 1 - NPS TRENT HOUSE NOTTINGHAM, NG3 4JF Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 3 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type 1 -...

  • 78784- Probation Service Officer

    7 days ago

    Nottingham, United Kingdom Ministry of Justice Full time

    **78784- Probation Service Officer - Southwell House - 78784** **£23,637 - £29,046** **Nottingham**: If you’re looking for a rewarding role that offers the chance to turn people’s lives around, this could be the role for you. The Probation Service works with around 30,000 offenders a year to support their rehabilitation. Our Residential Workers work in...

  • Part-time Case Administrator

    7 days ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 311779**Salary**: - £20,126 - £23,182- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: -...

  • Case Administrator- Nottinghamshire

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264823**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 5Contents Location About the job **Benefits**: Things you...

  • Probation Officer

    3 days ago

    Nottingham, United Kingdom Ministry of Justice Full time

    Salary - £33,011 - £41,082 Number of jobs available - 2 Detail of reserve list - 12 Months Region - East Midlands City/Town - Nottingham Building/Site - HMP LOWDHAM GRANGE LOWDHAM, NG14 7TA Grade - Other Organisation Grade for HMPPS - NPS Pay Band 4 National Post Type - Permanent Working Pattern - Full Time, Part Time, Other Role Type - Probation...

  • Senior Administration Officer

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 346382**Salary**: - £24,228 - £30,208- Pro rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Senior leadership**Working pattern**: - Part-time**Number of jobs available**: -...

  • Case Administrator

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 295696**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 3Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Senior Probation Officer

    4 weeks ago

    Nottingham, United Kingdom Ministry of Justice Full time

    **Senior Probation Officer - 68917** **£37,909 - £42,251** **Nottingham**: **Overview of the job** This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational...

  • Probation Services Officer- Hmp Nottingham

    6 days ago

    Nottingham, United Kingdom Ministry of Justice Full time

    **Probation Services Officer - HMP Nottingham - 69966** **£23,637 - £29,046** **Nottingham**: **Overview of the job**: The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management...

  • Hmp Nottingham

    4 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 346516**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share,...