Case Coordinator, North and East Toch/lpoa

3 weeks ago

Saltash, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

The North & East Transfer of Care Hub [TOCH] is looking for experienced healthcare administrator.

The team based is Liskeard but serves the North & East geographical areas.

We are looking for individuals who can demonstrate attention to detail, work at pace with diligence towards the patients and their health journey.

The TOCH receives referrals for services from around the system, prioritise the referrals, and integrate health, social care, and voluntary sector responses in a timely way. They are key in maintaining the flow of people being discharged from bedded care settings, coordinating support for these people, and those in their home setting. The aim is to have the right care, in the right place, at the right time with outcomes that improve health and well-being.

In this role you will work closely with the North and East TOCH Service Manager and will need to understand the level of capacity, demand, and escalation across various parts of the health and social care system. You will be accessing the different recording and referral systems, inputting, and relaying information, recording, and reporting data and presenting reports in clear and understandable formats. You will be communicating with the multidisciplinary team throughout the system daily. You will have an important role in co-ordinating the flow of your given caseload from hospital to home once the pathway decision has been made.

This role will eventually cover a seven-day service. Call for more information

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