Customer Service Consultant

3 weeks ago

London, United Kingdom TSB Banking Full time

TSB
**Job Title**: Money Confidence Expert (12 months Fixed Term Contract)

**Function**: Branch Banking

**Location**: Bethnal Green

**Salary**:  £28,449 (£26,100 base, plus cash allowance of £2,349) and excellent benefits

At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community. We're looking for a Money Confidence Expert who is passionate about customer experience.

What we need today

To make sure you're set up for success you'll already have these skills and experience:
Be great with people, have a talent for talking to people both in person and over the phone.

Have a flair for understanding what customers need and the best way to support them with their current and future goals.

A desire to create a brilliant customer experience every time.

Ability to help answer questions and sort out problems.

Be a strong team player with a collaborative approach, working together to ensure the customer is always at the heart of everything you do.

Are an expert in being Digital inside and out, embracing assisted self-serve helping customers digitally using their own device or branch tablets with our online banking and mobile App.

Location

If this sounds up your right up your street, come and join our team. We make things happen

We are TSB. Life Made More.

LI-KS1

Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day.

Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off, if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you

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