Customer Services Associate
2 weeks ago
OL11 Rochdale
£24,000 per annum
**Salt Separation Services**
Permanent
31 Jan 2024
Salt Separation Services, a thriving water treatment solutions provider in Rochdale, has a wonderful opportunity for a **Customer Services Associate** to join their growing team.
- Earn £24,000 per year and enjoy a range of perks including annual bonuses, enhanced pension contributions and employee discounts. Read on to find out more
**Customer Service Associate**
**Rochdale, OL11 1AP**
**Full time, permanent**
**8:00am - 4:30pm, Monday to Thursday; 8am - 1:00pm on Fridays**
**£24,000 per annum**
**Please Note: Applicants must be authorised to work in the UK**
**The company**:
- Established in 1990, Salt Separation Services have been leading providers of engineered water treatment solutions to worldwide markets for over 30 years. We design, manufacture, test, install and commission Reverse Osmosis plants within multiple sectors, alongside technical assistance, and support for other manufacturers water treatment systems.
**Benefits of a career with Salt Separation Services**:
**Competitive Salary**:£24,000per annum with annual reviews.
**Enhanced Pension**: Enjoy enhanced contributions.
**Cycle to Work**: Purchase bikes through salary sacrifice.
**Employee Assistance**: Includes discounts and support services.
**Income Protection**: Group scheme and death in service coverage.
**Sick Pay**: Company support during illnesses.
**Social Events**: Engage in company-sponsored events.
**Convenient Parking**: Free on-site parking available.
**Short Fridays**: Enjoy half-days on Fridays - a week off work only costs 4.5 days’ holiday.
**Annual Bonus**: Performance-based bonus scheme.
**Key tasks of the Customer Service Associate**
- It is the main task of our Aftersales Associates to plan, organise and co-ordinate activities associated with the day-to-day running of spares and refurbishment contracts. Dealing with both internal and external customers, Associates will be required to adhere to our Quality Assurance Systems and Procedures.
**Knowledge, skills & experience required**:
- We are looking for someone with previous experience in a similar role, with experience or exposure to the following areas;
- Customer services
- Commercial awareness
- Time management
**You must be authorised to work in the UK. No agencies please.**
- Salt Separation Services is proud to be an Equal Opportunity Employer. We respect and seek to empower everyone. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
- Other suitable skills and experience include Customer Services Assistant, Customer Care, Customer Services, Customer Executive, Customer Associate, Customer Service Advisor, Customer Representative, Aftersales.
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