Housekeeping Assistant

**Job Purpose**

As a housekeeper, you would be responsible for organising staff to ensure the highest standard is given and maintained. You will make sure that all the rooms are kept clean and tidy. As a housekeeper, you will need to be able to encourage and motivate staff.

You must have strong communication skills. You will also have to cope with problems and emergencies.

**Objectives of the Job Role**

Ensure that the home is clean and tidy at all times. Bedrooms are given a full spring clean every time a resident moves out and at least once a year if the same resident remains in the room. Communal rooms are given a full spring clean at least twice a year
- Ensure all documentation is consistently completed throughout the year. Ensure both internal infection control audits and external inspections score highly and action plans are completed within a month
- Ensure that janitorial orders are made punctually once a week and that the janitorial costs kept within budget throughout the year

**Person Specification**
- **The Hollies Values**_

Job role holder must exemplify the company’s values, which are:
**1. Committed to Training and Development**

**2. To Communicate Openly, Honestly & Effectively**

**3. To Have & Reward a Strong Work Ethic**

**4. To provide a Positive Team Working Environment**

**5. To provide a Homely place for our Residents to live**

**6. To Embrace Change Positively**

**7. To act with Integrity by always doing what we say we will**
- **Competencies**_

Team player

Ability to work under pressure

Willingness to go above and beyond to meet the needs of our residents

Good time management skills

Flexibility with working hours

Good written and oral communication skills

A positive and enthusiastic outlook
- Skills, experience and professional qualifications essential _

Knowledge of health and safety in the workplace

Hold a relevant level 2 or 3 qualification (or willing to work towards this)

**Key Responsibilities**
- **Caring for our Residents**_

Ensure all staff instil a culture of putting residents needs first and providing excellent care

Ensuring bedrooms, corridors and public areas are kept clean and tidy to the required standard and beds are always made up neat and tidy with clean bedding.

Adhering to Infection Control Practices as per policy for both the residents, you and your colleagues
- **Training **_

To keep all mandatory training up to date and complete additional training as required, including Infection Control, Manual Handling and Health & Safety

To attend face to face training sessions as needed.

Ensure the Manager is kept fully informed of the job holder’s concerns, ambitions and development requirements
- **Team Work**_

Support the Housekeeping Team in the smooth running of housekeeping shifts.

Support the wider team as needed to ensure the highest level of care for our residents
- **Communication **_

Attend and contribute to housekeeping meetings and general staff meetings to maintain communication between all levels of staff

Maintain good working relations with all colleagues at all times.

Ensure the Manager is kept fully informed of all major developments (i.e. staff issues, complaints, inspections) at all times

Maintain accurate written records

Report any leaks or issue to the Maintenance Person

To be aware of the location of all fuse boards, boilers, water stop taps and regulators for heating.
- **Work Ethic **_

To work flexibly to meet the needs of the residents

To ensure a high standard of cleanliness throughout the home
- **Positive Work Environment **_

To be aware of The Hollies’s philosophy and to contribute ideas to improve the standard of care provided.

To maintain a positive and professional outlook whilst at work, and whilst representing The Hollies in the community.
- **Providing a Homely Environment for our Residents **_

To complete daily and weekly housekeeping and laundry activities as detailed on the schedule

Following guidance with Infection Control, the use of PPE and its disposal.

Working as a Team to complete any Actions found within the internal Infection Control Audits that occur every 3 months
- **Embrace Change **_

To engage with the Deputy Manager and Home Manager during appraisals and supervision sessions.

To attend and contribute to team meetings and relatives meetings

Implement Residents and Relatives Quality Assurance questionnaire action plans
- **Ambassadorship**_

Always wear clean uniforms and only wear essential jewellery

To maintain a professional attitude when dealing with relatives, outside agencies and other visitors to the home.
- **Integrity**_

To report any safeguarding concerns or concerns about practise to the Manager

Report any equipment defects and withdraw from use immediately

Work within all relevant policies and procedures e.g. Fire, COSHH, Health & Safety & Infection Control

**Job Type**: Part-time

Pay: £11.55 per hour

Expected hours: 18 per week

**Benefits**:

- Compa