Customer Analytics
1 month ago
Harrods are looking for exceptional Graduates to join our Digital Department, working for our world-famous Luxury department store. This is an exciting opportunity to support our evolving and dynamic business needs. As well as key foundational improvements, we are also investing in the latest technologies to enable us to enhance our brand and customer experience even further.
About The Role
The Harrods Customer Analytics & Data Science Graduate Scheme consists of 4 rotations over a 2-year period, focusing on giving applicants a rounded view across the analytics disciplines within the Digital & Customer Department. Successful Graduates will have the opportunity to experience working for 4 different teams within our department, giving you an insight into the growing Data & Analytics landscape within Harrods. As a Graduate in Customer Analytics & Data Science, you will gain valuable exposure to teams including Customer Analytics, Digital Analytics, CRM & Loyalty Analytics and Data Science. You will gain an in-depth understanding of how the various teams and systems function and interact with each other and the business.
The Graduate Scheme will be tailored to your interests, skills, and strengths, allowing us to help you identify a rewarding and sustainable career path in Customer Analytics & Data Science. Through mentoring from senior managers and tailored training you will be supported to develop both your technical and professional knowledge
About You
You will need to have a 2:1 degree or above in Applied degrees, such as Mathematics, Economics, Engineering or Computer Science, with previous experience in using Python or SQL during your degree or work experience. It is important that you are a problem solver while being analytical.
You will also have both excellent organisational and interpersonal skills, as well as excellent time-management skills, along with the ability and willingness to multi-task.
About Us
Harrods is one of the world’s leading luxury department stores and we are becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we will do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
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