Reception Team Member

3 weeks ago

BerwickUponTweed, United Kingdom Elm Bank Coastal Park Full time

**Administration Duties - the below are examples**
- Accurately complete and maintain any cash reconciliation including, daily banking reports.
- Assist in the preparation of arrivals and departures ensuring the park management system is updated.
- Checking hire vans are ready for customers and adhere to company standards.
- Assist Caravan owners with maintenance and aftersales queries.
- To ensure that all related administration work allocated is kept up to date.

**Customer & Team Interface - the below are examples**
- Welcome our guests and promote the Company and Park always in a positive approach.
- Assist guests with local and tourism information.
- Listen and respond to guest queries and requests both in-person and by phone, liaising with necessary departments including housekeeping and maintenance/grounds staff to support the positive guest experience.
- Liaise with cleaning and linen providers and employees to ensure the smooth changeover of hire units and their presentation.
- Maintain a neat and orderly reception area both internally and external.

**We are seeking a person with**:

- Good customer service skill
- Good communication and telephone manner
- Weekend availability, flexibility, holiday cover where required.
- Part time position, 4 days, 9am - 5pm, this will include weekend work.

**Desirable Experience - (Not Essential)**
- Working in a reception environment
- Good Customer service skills.

**Job Type**: Part time, pay negotiable depending upon experience.

Expected start date: 01/09/2023

**Job Types**: Part-time, Permanent
Part-time hours: 32 per week

**Salary**: From £18,500.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Holidays
- Weekend availability

Work Location: In person

Application deadline: 21/08/2023
Reference ID: Elm-Reception
Expected start date: 01/09/2023

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