Commercial Insurance Broker

6 days ago

Cheltenham, United Kingdom i2i Recruitment Consultancy Full time

**Commercial Insurance Broker**
**Fantastic and exciting new business
Salary c. £50k dep
Mix of home and office working
Great benefits
Not your ordinary Broker role**

**About the company**:
My client is a specialist insurance broker for high-growth companies - partnering with these innovative, ambitious businesses on their scale-up journey.

We believe the problem with traditional insurance is just that - it’s not designed to serve the needs of high-growth, next-generation businesses. It often holds these companies back and can leave them exposed without the right products and advice.

Using a combination of cutting-edge technology, a high-touch service model and our deep underwriting expertise we have designed a better way of identifying, managing and serving this vital set of customers.

We are also the first insurance broker to assess environmental, social and governance (ESG) factors in SME underwriting. We believe it is critical to understanding next-generation risk - and it’s true to the values we share with our customers.

**Role description**:
This is an exciting opportunity to work with some of the UKs most exciting businesses and join a growing broking team. We receive enquiries from our business development team, where it is expected to take clients initial prospect stage, through to policybeing placed and provide high service through the policy period and during renewal. We are ideally looking for someone with some tech / PI / cyber background

**Typical client sales journey**:
Complete the key task of fact finding to identify clients’ requirements and exposures. Obtain quotations, using quotation systems, rating guides or by referring to insurers. Communicate quotations, advising the most appropriate in terms of price and coverto meet the clients’ requirements. Discuss any additional exposures and covers to ensure that all insurance requirements are satisfied. When the solution is accepted, incept cover, issue confirmation of cover and any other required documentation. Ensure thatsystem records are created and that the required documentation is issued to clients and insurers. Continue to provide high quality service to existing clients during a policy period.

**Key Responsibilities**:

- Take clients through risk fact-finding to establish client requirements
- Negotiating with both clients and underwriters
- Ensure the smooth running of assigned clients on a day to day basis
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels
- Be the first point of contact for day to day enquiries from clients, providers and other internal and external sources
- Co-ordinate administration of insurance and related including invoicing, client data, claims data, communication materials and other associated queries
- Support client executives in designing customer insurance specification

**Skills & Experience (in no particular order)**:

- Insurance broking experience is essential
- Strong customer service focus
- Confident telephone manner
- Strong communication skills, both written and oral with the ability to listen and engage with people
- Willingness to challenge assumptions and the ability to think "outside the box"
- An ability to work as part of a team and to use your own initiative and manage your own workload
- Data skills
- Acturis preferable but not essential
- Good knowledge of all key insurable risks in, particular:

- Product Liability, Financial Lines (including Directors & Officers, Employment Practise Liability), Crime, Professional Indemnity and Cyber

**What we provide**:

- Competitive salary and the ability to grow your career at an exciting start up broker
- Financial support scheme to obtain professional CII qualifications
- 25 days holiday and the opportunity to participate in fundraising and volunteering days
- Regular training, personal development and structured CPD sessions
- Various "happiness" perk schemes
- Fun, modern and informal office environment with regular social events
- Hybrid way of working for the perfect work /?life balance?

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