Wedding and Events Coordinator

2 weeks ago

Swadlincote, United Kingdom Saffron Catering Full time

**Based in Swadlincote**

**£20,000 - £25,000 per annum (salary dependent on experience)**

**Full-Time Position (Working 5 days out of 7 days, including Saturdays)**

**Job Purpose**:
To provide Wedding and Event Co-ordination for all clients, both corporate and private, from the initial enquiries until the day itself, building a rapport from the start and then maintaining excellent relationships throughout. Provide an accurate and detailed account of all final details for Weddings/Events, with clear and precise information for the Ops/Kitchen teams to work from on the day. Assist in venue management for Saffron’s venues and liaise with suppliers accordingly.

**Overall Tasks and Responsibilities**
- To liaise with wedding and event clients from their very first enquiry, taking details, processing bookings and building up a key relationship from the start, and continuing excellent communication throughout
- Proactively managing incoming calls from potential clients enquiring about weddings/events etc.
- Ensuring all client booking records/details are up to date, accurate and current, as per client discussions and requests throughout all correspondence
- To review, collate and confirm all final details, checking and logging accurately, working with the client initially and then handing over each event to the Operations/Kitchen Teams
- Working closely with the Business Manager in respect of the ideas to generate new business, attract leads and convert enquiries
- To be responsible for client showrounds at our venues overall, working with suppliers/other teams in ensuring the venues are kept up to standard ready for any client attendance
- Act as Event Manager for weddings/events when required
- Hosting menu tastings and client meetings at our HQ and our sites
- Working closely with the Operations Team ensuring full handovers for each event, attending pre-meetings each week
- To be responsible for the chasing and following up on client enquiries
- Assisting with corporate bookings
- To assist in managing our social media accounts, working with the admin team to generate content, attract interest and convert bookings from this channel of advertising
- To administrate bookings and generate leads for our Posh Pigs franchise, creating client accounts, adding notes and collating final details in preparation for the Ops Team
- To work closely with the management and administration team to take advice, continue to build the role
- General office administrative duties, assisting other members of the team when requested, hosting guests at our HQ site etc. sometimes assisting with buffet deliveries
- Define our Saffron company brand throughout events, act as an ambassador for Saffron and up-sell wherever possible
- Collating statistics and presenting back to management meetings when required
- To be aware of competitors, their products, facilities, rates & policies etc. and present back to the team
- To assist in the health and safety requirements for the staff and premises
- To work as part of a diverse team and actively take part in team meetings when required

Must be over 25 to drive company vans

**Key Skills**
- Excellent communication skills
- Organisation and time management
- Excellent interpersonal skills
- Attention to detail
- Team working
- Accurate recording skills
- A confident and willingness to learn and succeed in the role
- Positive attitude
- Accomplished in Microsoft Excel, Word, Quickbooks, with a willingness to learn new systems

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Weekend availability

Ability to commute/relocate:

- Swadlincote: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Event Management: 1 year (preferred)
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

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