Wedding and Events Coordinator

1 week ago


Swadlincote, Derbyshire, United Kingdom Saffron Catering Full time

Based in Swadlincote

Full-Time Position (Working 5 days out of 7 days, including Saturdays)

Job Purpose:


To provide Wedding and Event Co-ordination for all clients, both corporate and private, from the initial enquiries until the day itself, building a rapport from the start and then maintaining excellent relationships throughout.

Provide an accurate and detailed account of all final details for Weddings/Events, with clear and precise information for the Ops/Kitchen teams to work from on the day.

Assist in venue management for Saffron's venues and liaise with suppliers accordingly.

Overall Tasks and Responsibilities

  • To liaise with wedding and event clients from their very first enquiry, taking details, processing bookings and building up a key relationship from the start, and continuing excellent communication throughout
  • Proactively managing incoming calls from potential clients enquiring about weddings/events etc.
  • Ensuring all client booking records/details are up to date, accurate and current, as per client discussions and requests throughout all correspondence
  • To review, collate and confirm all final details, checking and logging accurately, working with the client initially and then handing over each event to the Operations/Kitchen Teams
  • Working closely with the Business Manager in respect of the ideas to generate new business, attract leads and convert enquiries
  • To be responsible for client showrounds at our venues overall, working with suppliers/other teams in ensuring the venues are kept up to standard ready for any client attendance
  • Act as Event Manager for weddings/events when required
  • Hosting menu tastings and client meetings at our HQ and our sites
  • Working closely with the Operations Team ensuring full handovers for each event, attending premeetings each week
  • To be responsible for the chasing and following up on client enquiries
  • Assisting with corporate bookings
  • To assist in managing our social media accounts, working with the admin team to generate content, attract interest and convert bookings from this channel of advertising
  • To administrate bookings and generate leads for our Posh Pigs franchise, creating client accounts, adding notes and collating final details in preparation for the Ops Team
  • To work closely with the management and administration team to take advice, continue to build the role
  • General office administrative duties, assisting other members of the team when requested, hosting guests at our HQ site etc. sometimes assisting with buffet deliveries
  • Define our Saffron company brand throughout events, act as an ambassador for Saffron and upsell wherever possible
  • Collating statistics and presenting back to management meetings when required
  • To be aware of competitors, their products, facilities, rates & policies etc. and present back to the team
  • To assist in the health and safety requirements for the staff and premises
  • To work as part of a diverse team and actively take part in team meetings when required
Must be over 25 to drive company vans

Key Skills

  • Excellent communication skills
  • Organisation and time management
  • Excellent interpersonal skills
  • Attention to detail
  • Team working
  • Accurate recording skills
  • A confident and willingness to learn and succeed in the role
  • Positive attitude
  • Accomplished in Microsoft Excel, Word, Quickbooks, with a willingness to learn new systems

Salary:
£25,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Weekend availability

Experience:

Event Management: 1 year (preferred)

  • Customer service: 1 year (preferred)
  • Administrative: 2 years (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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