Commercial Property Claims Handler

2 weeks ago

London, United Kingdom Sedgwick Resource Solutions Full time

**Role: Commercial Property Claims Handler**

**Term: Permanent**

**Location: Remote UK based only (occasional travel may be required for training/meeting)**

Sedgwick resource solutions are looking for experienced commercial property claims handlers for a growing team who throughout their employment with Sedgwick, will be 'loaned' out to internal and external clients, and teams to offer their claims expertise.

Each assignment (typically lasts between 3- 12 months) which means that no two days will ever be the same

**Key responsibilities include**:

- Handling commercial property claims from start to end.
- To respect client protocols and other matters of importance to the client when working on an assignment.
- To deliver a high-quality service for clients and internal teams where required.
- To achieve expected levels of productivity and quality as determined by the role and assignments concerned.
- Handling complaints in line with FCA regulations.
- To uphold Sedgwick values when working on client assignments.
- To be comfortable discussing outcomes and claims with the client and policy holders on a professional basis.

**Your Skills/Experience**
- 1+ years in end to end claims handling within home/property/subsidence or commercial.
- Negotiation skills.
- Ability to deal with change e.g. using different systems, learning different policies and processes.
- Proven customer service skills.
- Flexible approach.
- High levels of integrity and professional.
- Ability to build and maintain lasting relationships with colleagues, clients and policyholders.

**What will you get for this role?**
- 100% Remote working (occasional travel to meetings/training may be required).
- Excellent healthcare scheme.
- Reward and recognition scheme.
- Paid qualifications and rewards on completion.
- Access to E-learning and internal training schemes.
- Access to internal vacancies with plenty of career progression available.
- Pension scheme above the statutory minimum.
- Holiday allowance of 25 days plus bank holidays.
- Buy more holiday.
- Death in service cover.
- Health insurance.
- Discounts on various products and services.
- Employee assistance programme for employee wellbeing.- Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability._

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