![National Trust](https://media.trabajo.org/img/noimg.jpg)
Welcome & Service Assistant
3 weeks ago
Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.
The salary advertised is inclusive of an outer London weighting allowance.
**Interviews will be held on the 10th of July.**
What it's like to work here:Atmospheric Ham House is situated on the banks of the River Thames. This 17th century country home has a varied visitor experience, including outdoor events, workshops, theatre, ghost tours and family-friendly activities. The close team is often looking for enthusiastic people with great interpersonal skills to join them, particularly for seasonal contracts.
The orangery café offers freshly made food straight from the garden to your plate and the shop also sells a large selection of Ham-grown plants and other varieties. Take a step back in time to over three hundred and fifty years worth of plants and produce originally grown in the gardens.
Click here for more information about this location
What you'll be doing:As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.
You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.
You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.
Who we're looking forWe'd love to hear from you, if this sounds like you:
- Ability to work in a team - flexible and adaptable
- Well organised and able to work with minimum supervision
- Helpful & friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- An understanding of the importance of great service
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (780 hrs py)
-
Welcome & Service Assistant
3 weeks ago
Richmond, United Kingdom National Trust Full timeWorking within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. The hours will be spread...
-
Welcome & Service Assistant
3 weeks ago
Richmond, United Kingdom National Trust Full timeWorking within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. The hours will be spread...
-
Welcome & Service Assistant
4 weeks ago
Richmond, United Kingdom National Trust Full timeSummary ***INTERNAL APPLICANTS ONLY PLEASE*** As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £13.34 per hour. Please note that the salary for this role, is inclusive of an outer London...
-
Welcome & Service Assistant
2 weeks ago
Richmond, Greater London, United Kingdom National Trust Full timeSummary ***INTERNAL APPLICANTS ONLY PLEASE*** As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £13.34 per hour. Please note that the salary for this role, is inclusive of an outer London weighting...
-
Welcome & Service Assistant
7 days ago
Richmond, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£12.32 per hour, please note that the salary includes an outer London weighting allowance. **Contract/duration**:Permanent **Hours/working...
-
Welcome & Service Assistant
4 weeks ago
Richmond, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£21,021 per annum pro rata, plus an outer London weighting allowance of £3,003 per annum, pro rata. **Contract/duration**:Fixed Term until 31st...
-
Welcome & Service Assistant
3 weeks ago
Richmond, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£13.34 per hour, this salary includes an outer London weighting allowance of £1.70 per hour. **Contract/duration**:Permanent **Hours/working...
-
Welcome Manager
4 weeks ago
Richmond, United Kingdom National Trust Full timeSummary We have an exciting opportunity for a Welcome Manager to lead our small team of staff & volunteers. You'll be responsible for developing and empowering your team to respond to customer queries, manage queues and helping to deliver an excellent visitor experience. You’ll be a brilliant communicator with experience of managing people and of...
-
Welcome Manager
2 weeks ago
Richmond, Greater London, United Kingdom National Trust Full timeSummary We have an exciting opportunity for a Welcome Manager to lead our small team of staff & volunteers. You'll be responsible for developing and empowering your team to respond to customer queries, manage queues and helping to deliver an excellent visitor experience.You'll be a brilliant communicator with experience of managing people and of delivering...
-
Welcome Host
1 month ago
Richmond, United Kingdom Haven Full timeCome and join our One Great Team here at Haven as a Welcome Host TeamMember! As part of our Guest Experience Team, you will be… - Meeting Guests& Owners at the main gate as they drive into the park. - Checking Guests ‘Passes’ across the Park. - Acting as an ‘Information Guide’ and delivering excellentcustomer service. - Providing a Safe and...
-
Customer Service Assistant
1 week ago
Richmond, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Richmond, DL10 6NT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.90 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
4 weeks ago
Richmond, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Richmond, DL10 6PR **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
2 weeks ago
Richmond, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Richmond, DL10 6NT **Hours**: Part-Time Hours Available (24 Hours) **Hourly Rate**: £11.10 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group Trasnport Essential Located off the A1 Must be 18+ We are looking for friendly and dedicated Sales Assistant who can provide outstanding...
-
Customer Service Assistant
2 weeks ago
Richmond, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Richmond, DL10 6NT **Hours**:Part-Time Hours Available (24 Hours) **Hourly Rate**:£11.10 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **Trasnport Essential** **Located off the A1** **Must be 18+** We are looking for friendly and dedicated Sales Assistant who can provide...
-
Customer Service Assistant
3 weeks ago
Richmond, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Richmond, DL10 6NT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.10 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...
-
‘customer Service Assistant
2 weeks ago
Richmond, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Richmond, DL10 6NT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£11.10 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Support Worker
1 month ago
Richmond, United Kingdom Priory Group Full timeSupport Worker - £2,000 welcome bonus Reference PRI92508 Location Whitby Scheme, 5 North Promenade, Whitby, North Yorkshire, YO21 3JX Priory Group Division Adult Care Salary £12.60 per hour + £2,000 welcome bonus Hours Full Time Vacancy Type Permanent - Full Time Job Advert - Division Information Priory Adult...
-
Customer Service Assistant
2 weeks ago
Richmond, Greater London, United Kingdom McLEAR Full timeCompany descriptionMcLEAR is the leading wearable technology company for fashionable payments and security globally. The inventor of the smart ring, McLEAR has delivered thousands of smart payment rings worldwide. McLEAR works in partnership with financial and technology leaders like Visa, Thales and InfineonThe RoleYou'll be part of the team who look after...
-
Services Assistant
2 weeks ago
Richmond, United Kingdom Sainsbury's Full time**Location** - Richmond Store, Sainsbury's Supermarkets Ltd Lower Richmond Road, Richmond, TW9 4LT **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £13.15 per hour **Areas of business** - Retail **Job ID** - 241458 **Schedule** Sun 8am - Sun 4pm Tue 9pm - Tue 7am Thu 8am - Thu 4pm - Total hours: 25_ Love food, variety and helping...
-
Customer Service Assistant
4 weeks ago
Richmond, United Kingdom McLEAR Full time**Company description** McLEAR is the leading wearable technology company for fashionable payments and security globally. The inventor of the smart ring, McLEAR has delivered thousands of smart payment rings worldwide. McLEAR works in partnership with financial and technology leaders like Visa, Thales and Infineon **The Role** You’ll be part of the team...