Resident Administrator

2 weeks ago

London, United Kingdom Somerset House Trust Full time

We are seeking an experienced Administrator to support the Resident Team as Somerset House welcomes more creative businesses to our existing onsite community. The role will predominately provide administrative support, particularly contractual and data base management, ensuring all paperwork and tasks are completed on time and efficiently. Other areas of responsibility include reception cover and resident support programme and event operations. We are looking for a self-motived individual who has a passion for the creative industries and thrives working in a fast-paced environment.

Key responsibilities:

- Preparation of legal documents using pre-approved templates as instructed by managers or legal department
- Management of lease execution process via DocuSign
- Data base management, updating resident information onto the relevant systems
- Supporting with membership administration and resident community communications including posting updates on an online platform
- Covering reception lunch breaks (approx. 2 hours per day)
- Assisting with the management of shared inboxes and responding to incoming queries.
- Assist the Residents Team and other departments with resident onboarding and internal moves
- Support on internal community programme and events administration and delivery
- Carry out ad hoc administrative tasks in line with the role, such as use of our CRM (client relationship management) system, Tessitura (training will be provided where needed)

We are looking for someone who has/is:

- Advanced administration experience
- Track record of updating and managing databases, highlighting efficiencies, and streamlining processes
- Worked with contracts and leases, with understanding of basic property terminology and legal documents
- Experience in client facing role, delivering excellent customer service (desirable)
- Highly organised and proficient at managing multiple tasks
- Strong organisational skills and attention to detail
- Ability to meet deadlines and take personal ownership to achieve team goals
- IT literate with ability to learn new systems and software quickly
- Excellent verbal and written communication skills

**Contract Type: Full Time, Fixed Term (3 months)**
**Salary: £25,400 per annum, plus 8% pension employer contributions**
**Application Deadline: Monday 13 February, 10.00**

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

**Salary**: £25,400.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Life insurance
- Sick pay

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London

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