Outfit Retail Manager
7 days ago
**Job Title**: Outfit Retail Manager
**Location**:Portslade**,**East Sussex
**Salary**:£24k per annum
**Full Time, Tuesday-Saturday**
Our client based in Portslade is looking to recruit an Outfit Retail Manager for their charity shop and warehouse. The Outfit Retail Manager leads and supervises all activities associated with efficient, effective and profitable operation of this retail business.All activities and efforts are performed in compliance with the charity's ethos, mission, strategic aims, organisational objectives, policies and procedures.
**Responsibilities**
- To lead, supervise and work alongside Companions who are allocated to the Outfit store team during the business operating hours with conduct issues being managed by the Community Manager.
- To lead and work alongside a part time Retail Assistant during business opening hours with conduct issues being managed by the Business Manager.
- To lead, supervise and work alongside volunteers who are allocated to the Outfit store team during business operating hours with conduct issues being managed by the Business Manager.
- To ensure effective and efficient day-to-day operations by maximising sales to achieve operational and profit targets
- To ensure day-to-day retail operations deliver agreed standards for quality, culture and legislative compliance
- To execute, control and ensure that expenditures are within the approved line items and budget as identified by the Business Manager
- To ensure that all activities under supervision are engaging, enabling, empowering and holding to account the team members
- To help devise and deliver training on standard work to team members so that retail activities are delivered to the agreed brand including customer service, merchandising, pricing, stock control and culture
- To ensure that volunteers are trained, supported and supervised to provide a significant and contributing resource to business activities
- To ensure all financial management, cash handling, daily banking and security procedures are followed
- To be pro-active in the generation of donated stock, managing stock collection efficiently and effectively in accordance with the clients guidelines
- To actively promote through use of social media, printed material and word of mouth, all the company's initiatives and campaigns to promote awareness of the organisation
**Requirements**:
- Effective time management and organisational skills
- Effective verbal and written communication
- Ability to remain calm under extreme pressure
- A positive customer services attitude
- Able to supervise Companions and volunteers
- Able to work as a team member and team leader
- Effective administration, organisation and time management
- Competent use of social platforms including Depop, Facebook, Instagram, Pinterest, eBay
- Retail experience / Cash/till system management
- Team building, coaching, supervision
- Experience of complying with Health & Safety regulations
- Educated to GCSE level or equivalent, with passes in English and maths
- Charity retail experience - desirable
For more information, please contact Jamie Woodward at Clearline Recruitment.
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