Lead Contract Support

2 weeks ago

Bracknell, United Kingdom CBRE Full time

**Lead Contract Support**

**Job ID**
- 167799**Posted**
- 23-May-2024**Service line**
- GWS Segment**Role type**
- Full-time**Areas of Interest**

Administrative

**Location(s)**

Bracknell - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Lead Contract Support

**Responsibilities**:

- To provide exceptional customer service and a comprehensive financial and administrative service through the leadership of the Contract Support Team. Support the Finance Team with month-end and financial reporting. It is key that the Lead Contract Support understands procedures, and processes, and operates them to the required standard, encouraging best practices across the business.
- Build and develop relationships with key business and account stakeholders, customers, and external agencies.
- Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.
- Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
- Liaising with the client regarding payment of invoices
- Weekly debt calls with contract teams
- Continually develop systems to maximize efficiency benefits for the customer and GWS.
- Liaising with clients on various matters and attending to their needs whilst maintaining a strong working relationship.

**Person Skills**
- Highly computer literate
- IT Skills to achieve key tasks and give the business a sound reporting base.
- Superior written and verbal communication skills with strong oral presentation skills.
- Capable of working in a matrix environment.
- Organised and open to new ways of working to challenge inefficiencies.
- Thorough understanding of business and customer-facing environments.
- Understands the requirements of operating in a contract environment.
- Previous experience of a service industry role
- Been a part of a high-performing team.
- Management skills to maximise the performance of staff working directly for them and others
- Customer Service
- Communication
- Integrity
- Attention to Detail
- RESPECT: We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration
- INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
- SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
- EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

**About CBRE Global Workplace Solutions**:
As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

**Application Process**:
Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

**No agencies please.**

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

**#GWSEMEA

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