Helpdesk Operator

5 months ago

Warwick, United Kingdom SF Technology Full time

We are on the lookout for two Helpdesk Operators for our Warwick-based client.

This is an excellent opportunity to work with a leading Manufacturer company that truly pride themselves on being a great place to work.

You will have demonstrable Helpdesk / 1st Line Support experience with a good understanding of providing Technical support, User Training and experience working within a fast-paced Helpdesk Operation.

Any background working with PC-based systems, Network Administration and 1st/2nd line support calls will be hugely beneficial.

Above all, a hard-working individual with a keen ambition to learn, improve and be part of a great organisation will have a good chance here.

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Childcare
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Employee stock ownership plan
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Flexitime
- Free fitness classes
- Free flu jabs
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- Housing allowance
- Language training provided
- Life insurance
- Matching gift scheme
- On-site gym
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Relocation assistance
- Sabbatical
- Shuttle service provided
- Sick pay
- Store discount
- Transport links
- UK visa sponsorship
- Unlimited paid holidays
- Work from home

Schedule:

- Flexitime
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Birmingham (required)

Work Location: In person

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Childcare
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Employee stock ownership plan
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Flexitime
- Free fitness classes
- Free flu jabs
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- Housing allowance
- Language training provided
- Life insurance
- Matching gift scheme
- On-site gym
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Relocation assistance
- Sabbatical
- Shuttle service provided
- Sick pay
- Store discount
- Transport links
- UK visa sponsorship
- Unlimited paid holidays
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Warwick: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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